Hotel Night Porter

About The Montenotte

Located in a historic 18th Century Merchant Prince residence, The Montenotte blends rich heritage with contemporary luxury offering expansive views of Cork city and harbour. As a member of Small Luxury Hotels of The World, we are proud to be recognized as a Quality Employer by the Irish Hotel Federation and an Excellent Employer by Great Place to Work for three consecutive years. Our core values include Passion, Ambition, Integrity, and Courage, driving us to be Ireland's leading independent urban resort.

Our property features 107 elegantly designed guestrooms and suites plus 26 self-catering residences. We offer the unique Woodland Suite Experience, nestled in the Irish landscape above Cork's port, providing an exclusive, nature-inspired retreat with luxurious, minimalist design. Guests enjoy landscaped Victorian sunken gardens, woodlands, a private 50-seater cinema offering nightly complimentary screenings, a meeting and banqueting suite for up to 60 guests, the award-winning Bellevue Spa with six treatment rooms and rejuvenating therapies, and the Motion Health Club equipped with an indoor 20m pool, sauna, steam room, jacuzzi, and modern gym.

Role Overview

We seek an experienced Hotel Night Porter to join our night team, working from 23:00 to 07:00, to provide exceptional overnight guest service and support hotel operations during nighttime hours.

Key Responsibilities

• Deliver overnight guest services ensuring comfort and satisfaction.
• Adhere strictly to all Standard Operating Procedures and checklists.
• Identify and report any faulty equipment or materials to relevant departments promptly.
• Assist with room service operations while complying with all food safety and handling regulations.
• Perform cleaning duties for public and outdoor areas during night shifts.
• Maintain hotel security through regular patrols including fire walk rounds.
• Follow all Health & Safety guidelines and protocols rigorously.
• Handle front desk tasks including answering guest enquiries and phone calls professionally.
• Set up meeting and function rooms as required.
• Provide assistance across various hotel departments wherever needed.
• Maintain a neat and professional appearance at all times.
• Communicate effectively in conversational English with guests and team members.

Employee Benefits

• Access to world-class employee changing facilities and a stylish staff restaurant, Croi.
• Custom Montenotte uniforms for all guest-facing roles.
• Group health insurance plan (HSF Health Plan) discounts.
• Opportunities for learning, development, and career progression including culinary apprenticeships, trainee management programs, internships, and graduate development.
• Employee wellness initiatives including mental health first aiders and employee assistance programs.
• Complimentary meal in the employee restaurant during shifts.
• Free membership to Motion Health Club with access to swimming pool, sauna, steam room, jacuzzi, and gym.
• Weekly free exercise classes every Thursday morning.
• Access to personal training and fitness assessments.
• 25% discounts on food at Panorama restaurant and spa treatments at Bellevue Spa.
• Participation in cycle to work and travel pass schemes.
• Employee engagement, recognition programs, referral rewards, and community involvement including sporting activities and charitable partnerships.