Host / Hostess (m/w/d) at Théodor Brasserie, Berlin

About Berlin Hospitality Group & Théodor Brasserie

Berlin Hospitality Group (BHG) is a vibrant and innovative hospitality company operating distinctive restaurants, bars, event venues, and cultural hospitality concepts throughout Berlin. Notable venues include Luna D'Oro at Clärchens Ballhaus and Verōnika at Fotografiska Berlin, both honored as "Szene Restaurant des Jahres" in 2025 and 2024 respectively. BHG is synonymous with unique culinary identities, atmospheres, and authentic hospitality.

Théodor Brasserie is a contemporary French brasserie situated in Berlin's Charlottenburg district, revitalizing the historic Mommseneck building on Mommsenstraße. This venue offers a blend of classic French brasserie cuisine, curated wines, attentive service, and an inviting yet elegant ambiance. The goal is to establish Théodor as a premier all-day dining destination in Berlin City West, transitioning service from breakfast and lunch into dinner.

Role Overview

The Host / Hostess serves as the initial and final point of contact for guests, warmly welcoming and managing reservations to ensure seamless arrival, seating, and departure experiences. This role is not limited to administrative tasks but requires active presence on the floor, attentiveness to room dynamics, and readiness to assist the service team with various duties such as handling plates, trays, mise en place, and guest requests.

The position demands close collaboration with Restaurant Management, reception, and service teams, requiring a warm, organized, and confident individual passionate about hospitality. The ideal candidate remains composed during busy periods and appreciates that genuine hospitality begins prior to guests reaching their table.

Qualifications & Requirements

• Previous experience as a Host / Hostess, Receptionist, or in a customer-facing restaurant role
• Experience in restaurant service is highly advantageous
• Enthusiasm for hospitality and the dynamic environment of a bustling restaurant
• Confident and cordial communication skills both face-to-face and via phone
• Familiarity with reservation management systems, preferably SevenRooms or similar platforms
• Ability to organize bookings, handle walk-ins, manage wait times, and allocate tables with care and structure
• Willingness and capability to assist the floor service team, including carrying plates, trays, and managing table logistics
• Keen awareness of guest flow, timing, and the restaurant atmosphere
• Calm, friendly, and solution-focused attitude during peak hours
• Professional appearance and natural confidence when greeting guests
• Effective communication with Restaurant Management, service, and bar teams
• Patience and discretion when handling guest requests and changes under pressure
• Proficiency in spoken German and English; additional languages are beneficial
• Dependable, punctual, and responsible work ethic

Employee Benefits

• Company pension scheme
• Company-provided health insurance
• Annual health allowance applicable for a variety of premium services
• Mobility subsidy to support commuting or transportation costs
• Meal subsidies
• Paid time off
• Opportunities for training and career development
• Discounts at selected BHG locations
• Potential for internal career advancement within a growing hospitality group

Diversity and Equal Opportunity Commitment

BHG Mommseneck GmbH embraces diversity and inclusivity in the workplace, providing equal employment opportunities without discrimination based on age, race, gender, religion, disability, sexual orientation, gender identity, military status, genetic information, or any legally protected category.