Hospitality Attendant

Role overview

The Hospitality Attendant, also referred to as a Butler / Hospitality Attendant, supports guests and executives by delivering polished hospitality service. The role centers on serving refreshments, arranging food and meeting spaces, keeping service areas clean and orderly, and maintaining a professional, welcoming atmosphere at all times.

Key responsibilities

• Provide courteous service of food, drinks, tea, coffee, and other refreshments to guests and management.
• Set up and tidy dining spaces, meeting rooms, and hospitality areas before and after they are used.
• Keep pantries, kitchenettes, dining zones, and service tools clean, organized, and ready for use.
• Monitor stock levels of hospitality supplies and flag shortages when they occur.
• Help prepare rooms and facilities for meetings, events, and special occasions.
• Work in line with food safety, hygiene, and sanitation requirements.
• Respond quickly and politely to hospitality-related requests.
• Clear used dishes and utensils, then ensure they are washed, stored, and handled properly.
• Preserve confidentiality and display professionalism when serving executives and VIP visitors.
• Escalate equipment issues or maintenance concerns to the supervisor.
• Take on additional hospitality duties as needed.

Qualifications and requirements

• High school diploma or an equivalent qualification.
• Prior exposure to hospitality, hotel operations, catering, or a similar environment is an advantage.
• Working knowledge of food hygiene and safe handling practices.
• Ability to communicate in basic English; Arabic will be considered a plus.
• Well-groomed personal presentation with strong customer service etiquette.

Skills

Hospitality service, customer care, food and beverage serving, guest communication, interpersonal skills, time management, attention to detail, teamwork, adaptability, reliability, sanitation practices.

Working conditions

• This position is based in an indoor hospitality setting in Riyadh, Saudi Arabia.
• Shift work may be required, including weekends and public holidays depending on operational requirements.
• The job involves standing and walking for long periods and occasionally lifting light hospitality equipment.