Homecare Agency Administrator

About Us

We are a franchised, AHCA-licensed non-medical home care agency located in Broward County, FL, dedicated to delivering compassionate and high-quality companion and personal care services. Our mission is to help clients maintain safety and independence in their own residences.

Position Summary

The Administrator oversees the agency's overall operations, regulatory compliance, and administrative functions. Responsibilities include managing caregiver staffing, client intake, quality control, and ensuring all Florida AHCA licensing standards are met while cultivating a culture focused on accountability and empathetic care.

Key Responsibilities

• Act as the official AHCA Administrator to guarantee adherence to Florida home care licensing regulations.
• Direct daily operations, such as caregiver scheduling, client onboarding, and service coordination.
• Recruit, onboard, train, and supervise caregivers and administrative personnel.
• Maintain and revise agency policies, procedures, and necessary documentation for licensure renewals and inspections.
• Handle relationships with clients and caregivers, resolving concerns and ensuring satisfaction.
• Oversee quality assurance, including monitoring caregiver performance and client care plans.
• Ensure timely upkeep of personnel files, background checks, and mandatory certifications.
• Collaborate with franchise support teams to align local operations with brand standards.
• Assist business development by cultivating referral partnerships with healthcare providers, senior living communities, and discharge planners.
• Manage budgets, billing processes, and basic financial reporting for the agency.

Qualifications

• Minimum of a high school diploma; Associate's or Bachelor's degree in healthcare administration, business, nursing, or a related discipline preferred.
• Previous experience in home care, home health, or related healthcare services is required; management or supervisory experience is highly desirable.
• Familiarity with Florida AHCA licensing requirements for non-medical home care agencies.
• Demonstrated strong leadership, organizational, and multitasking capabilities.
• Excellent communication and interpersonal skills essential for building trust with clients, families, and caregivers.
• Proficient with scheduling and case management software; general computing skills required.
• Valid Florida driver's license and reliable transportation necessary.
• Ability to successfully pass a Level 2 background screening.

Compensation and Benefits

• Competitive salary ranging from $45,000 to $55,000 annually, depending on experience.
• Opportunity to lead operations for a growing franchise location.
• Supportive team environment focused on quality client care.
• Possibilities for professional advancement within an established home care brand.

Additional Information

This franchise is independently owned and operated. All hiring decisions and employment inquiries should be directed to the franchise location rather than corporate offices. Benefits vary by location but emphasize respecting and valuing employees for their critical roles in client well-being.