Job description

About the Role

InHome Therapy is seeking a Home Health Partnership Coordinator to play a pivotal role in coordinating care by linking therapist availability with agency demand in real time. This position combines operational duties and inside sales responsibilities aimed at fostering patient visit growth while supporting internal clinical teams and agency partners. The role is primarily remote but requires residency in Texas and the ability to conduct occasional in-person visits.

Key Responsibilities

Directly engage agency partners to fill therapist openings for same-day and next-day visits.
Proactively identify and convert near-term visit opportunities with assigned accounts through strategic outreach and sales tactics.
Collaborate with back office teams to resolve barriers impacting capacity fill and appointment execution.
Use independent judgment to prioritize outreach activities that align with business growth, adapting tactics as necessary.
Monitor and report excess therapist capacity versus filled visits, providing weekly growth updates to leadership.
Make escalation decisions regarding account risks, visit reductions, or service obstacles, consulting with management as appropriate.
Recognize emerging trends and opportunities within accounts and communicate strategic recommendations to leadership.
Work closely with Operations and Clinical departments to ensure commitments to agency partners are met.
Maintain deep understanding of agency operations, staffing cycles, and referral patterns to anticipate and meet capacity needs.
Perform other related duties within the role's scope as assigned.

Education and Experience Requirements

High School Diploma, GED, or equivalent qualification is required.
2 to 4 years of experience in inside sales, account development, or comparable client-facing positions; experience in healthcare staffing or home health is advantageous.
Proven track record of achieving or surpassing activity-based targets.
Proficiency using CRM systems and Microsoft Office suite is essential.

Skills and Competencies

Excellent outbound communication skills with strong ability to initiate and maintain phone relationships with agency partners.
Adaptability to reprioritize tasks quickly in a fast-paced and capacity-driven environment.
Sound independent decision-making skills for outreach strategy, timing, and when to escalate issues.
Results-driven with high levels of self-management and accountability.
Collaborative approach towards working with internal Operations and Clinical teams.

Additional Information

Compensation includes a base salary plus commission and is dependent on experience. This position is eligible for employee benefits. The role requires the candidate to reside in Texas, supporting both remote work and some in-person visits as necessary.