Healthcare Nutrition Specialist (Medical Representative) – Qatar

About the Role

Danone MENA is seeking a skilled Healthcare Nutrition Specialist to be stationed in Doha, Qatar. This role involves advancing the Specialized Nutrition (SN) brand's market presence in the designated region by establishing strong, scientifically grounded relationships with healthcare professionals (HCPs). The specialist will play a key role in ensuring HCP satisfaction and loyalty by addressing their healthcare nutrition requirements.

Key Responsibilities

• Influence the attitudes and behaviors of healthcare professionals.
• Conduct regular visits to doctors and HCPs across hospitals, clinics, and private healthcare facilities to build trusted scientific partnerships and position Danone’s healthcare nutrition products as the preferred choice.
• Ensure that HCPs and key opinion leaders receive accurate messaging, clinical information, and research studies related to Danone’s solutions.
• Clearly communicate the advantages and benefits of Danone's nutrition products through scientific audio-visual presentations.
• Manage and identify business prospects within the assigned territory, creating initiatives to maximize potential.
• Apply a weekly call cycle strategy in close collaboration with direct management.
• Monitor competitive activities and propose appropriate countermeasures to maintain market leadership.
• Maintain comprehensive product knowledge to effectively address any inquiries from HCPs.
• Respond to and follow up on customer questions and complaints.
• Review and adjust business plans quarterly aligned with objectives.
• Prepare and submit reports on promotional efforts as per set guidelines and timelines.
• Ensure all business practices comply with WHO and local government codes related to infant formula products.
• Organize and conduct seminars and educational sessions on nutrition.
• Manage daily administrative tasks and database updates to ensure compliance with company procedures.
• Achieve designated qualitative and quantitative performance indicators daily, monthly, and yearly for the coverage area.
• Actively participate in team meetings to discuss market status, address challenges, and evaluate monthly KPIs.
• Assist in organizing events and seminars.
• Gather intelligence on the healthcare professional network, identifying new contacts and mapping decision-making bodies.
• Monitor and report competitor activities including conferences and offers.
• Execute face-to-face medical detailing calls and maintain ongoing contact with designated HCP lists across the geography.
• Engage in promotional activities targeted at selected HCPs.
• Update competitor intelligence and maintain accurate records in databases.
• Attend internal meetings as required to align on strategy and progress.

Candidate Requirements

• A Bachelor of Science degree in Pharmacy, Nutrition, Life Sciences, Medicine, or a related scientific field.
• Minimum one year of relevant experience in pharmaceutical or nutrition industries, preferably involving interactions with pediatricians.
• Fluency in Arabic (native) and English is mandatory.
• Residing in or willing to work in Qatar.

Essential Skills and Attributes

• Customer-focused mindset enabling effective service delivery.
• Entrepreneurial spirit to recognize and pursue new business opportunities.
• Systematic and thorough approach to planning and execution.
• Openness and transparency combined with respectfulness in interactions.
• Decisiveness backed by sound judgment.
• Team-oriented attitude with strong interpersonal connectivity.
• Ability to consistently deliver results and measure performance against targets.

Organizational Values

Applicants should embody Danone's core principles of Humanism, Openness, Proximity, and Enthusiasm.

About Danone

Danone is a global leader in the food industry, operating across Fresh Dairy Products, Specialized Nutrition, and Waters divisions. The company's mission is to promote health through food, encouraging choices that foster a healthier world and environment, expressed through its 'One Planet One Health' philosophy.

Work Culture and Inclusion

Danone MENA offers a stimulating work environment that promotes continuous learning, empowerment, and collaboration. The firm is committed to diversity and equal opportunity employment, hiring and promoting individuals regardless of race, religion, disability, gender, nationality, or other protected characteristics. Employees are treated with dignity and respect in an open and supportive culture.