Head of Strategy & Operations - Wealth & Trading

About Revolut

Revolut is committed to transforming how people manage their money by offering greater transparency, control, and freedom. Since 2015, this mission-driven company has developed a diverse product suite covering spending, saving, investing, exchanging currencies, and travel services for over 75 million customers globally. The company continues to expand rapidly, employing more than 13,000 people worldwide, including numerous remote team members, all dedicated to simplifying complex financial processes.

Role Overview

The Head of Strategy & Operations for Wealth & Trading will lead and oversee daily wealth operations to ensure smooth and secure trading activities for millions of clients. This leadership role involves developing and executing processes and controls that maximize effectiveness, minimize operational incidents, and ensure compliance with regulations and client asset protections.

Key Responsibilities

• Coordinate with global teams managing wealth and trading operations.
• Establish and uphold comprehensive first-line operational controls such as maker-checker systems, reconciliation tasks, exception handling, and user access management.
• Work alongside Customer Support, Compliance, Risk, and Finance departments to facilitate regulatory and transaction reporting, as well as safeguarding client funds.
• Contribute to risk evaluations, audits, and regulatory inspections, crafting actionable remediation plans.
• Lead the investigation of operational incidents, near misses, and issues affecting clients; implement root cause analyses and enforce lasting solutions.
• Develop and monitor key risk and performance indicators, delivering clear reporting for senior leadership.
• Manage the onboarding and ongoing relationships with third-party operational partners such as brokers, custodians, middle-office teams, and data suppliers.
• Ensure thorough understanding and management of contractual commitments and operational dependencies.

Required Qualifications and Experience

• A bachelor's degree in finance, business, economics, engineering, or a related discipline.
• At least eight years of operational experience within securities businesses, including fintech firms or brokerage environments.
• Comprehensive knowledge of trading and post-trading processes across various asset classes like equities and ETFs.
• Proven experience in designing, implementing, and validating robust operational controls.
• Familiarity with Australian or comparable regional brokerage regulatory frameworks, or aptitude to quickly master new regulatory requirements.
• Comfortable working with data analysis and basic tools such as Excel, business intelligence software, and SQL.
• Capacity to operate successfully in dynamic, fast-growing settings while managing multiple demands effectively.

Desirable Skills

• Knowledge of fixed income securities, derivatives, foreign exchange, and/or investment funds.

Diversity & Inclusion Commitment

Revolut is dedicated to fostering a diverse and inclusive workplace, recognizing that diverse perspectives drive innovation and better serve customers. Applications from individuals across all backgrounds and experiences are encouraged to join this multicultural and hardworking team.

Important Candidate Information

To protect candidates from fraud, only official Revolut channels are used for recruitment, with communications sent exclusively from @revolut.com email addresses. The company will never request payment or financial details during hiring. False or misleading information in the application process may result in rejection or termination of employment. Personal data will be handled according to Revolut's privacy policies.