Head of Mortgage Capital Markets

About Neo Financial

Neo Financial is an innovative fintech company dedicated to creating a more rewarding financial future for Canadians. Established in 2019, Neo has grown rapidly, becoming one of the fastest expanding technology firms in Canada. Highlights include earning the #1 spot on Deloitte’s Technology Fast 50 for three consecutive years (2023-2025), being named Canada’s fastest growing company in 2024 by the Globe & Mail, maintaining top-ranked mobile apps and credit cards, employing over 500 staff, serving more than one million customers, and partnering with over 10,000 retailers.

Role Overview

The Head of Mortgage Capital Markets plays a critical leadership role reporting directly to the VP of Capital Markets. This position requires a hands-on leader tasked with formulating and implementing funding strategies to advance Neo’s mortgage business growth.

Responsibilities

• Create and uphold a best execution playbook regarding mortgage sales to investors.
• Manage allocation of funded and committed mortgages across Neo’s investor network.
• Lead new lending program initiatives encompassing strategy and product development.
• Develop and enforce mortgage policies, including capital management, hedging, and leverage policies.
• Design and guide operational oversight of daily funding processes ensuring strong cash controls and scalable funding frameworks.
• Oversee allocation of Canadian Mortgage Bonds (CMB) and Mortgage-Backed Securities (MBS) in line with company policies.
• Maintain comprehensive knowledge of investor eligibility criteria and CMHC’s MBS program guide; communicate updates within Neo.
• Analyze MBS and CMB spread trends and refine best execution strategies accordingly.
• Manage mortgage buybacks, including devising strategies to maximize profitability from buyback liquidations.
• Direct hedging activities related to funded mortgages before their sale.
• Act as the principal liaison with mortgage insurers and coordinate bulk mortgage portfolio insurance arrangements.

Qualifications

• At least 7 years of progressive experience within Canadian financial institutions.
• Bachelor’s degree in business or a related discipline; CFA designation or advanced degree is advantageous.
• Exceptional strategic thinking and analytical capabilities with a strong data-driven approach enabling the translation of market insights into impactful business actions.
• Proven ability to excel in fast-paced, technical work environments while managing multiple priorities.
• Demonstrated flexibility, resilience, and adaptability to dynamic, shifting workplace demands.

Total Rewards

• Competitive base salary with flexibility to customize compensation between cash and equity to fit long-term personal goals; exceptional performers may receive above-market packages.
• Equity ownership opportunities for eligible full-time employees, fostering direct participation in company success and value creation.
• Short term incentive plans (STIP) to reward outstanding contributions.
• Comprehensive benefits including flexible health plans and life insurance.
• 21 days of paid time off plus statutory holidays and personal leave.
• Health and personal spending accounts to support wellbeing.
• Discounts via a wide range of retail partners.
• Early access and savings on fixed-term Neo mortgage products.
• Parental top-up benefits and continued equity vesting during extended leave periods.
• Company events and educational sessions to foster community and growth.

Working Environment

Neo seeks resourceful, ambitious, and driven individuals who value innovation and excellence. The culture encourages high standards, collaborative problem-solving, and collective success, primarily working onsite in Calgary, with occasional presence in Winnipeg and Toronto. Employees are expected to embody ownership thinking, contributing decisively to business advancement and innovation.

Diversity, Privacy, and Hiring Process

Neo is committed to equal opportunity and an inclusive workplace. Candidate selection includes security screening such as criminal and credit checks. The recruitment process incorporates AI tools for application assessment; however, final decisions rest with human evaluators. Personal information handling complies with strict privacy standards.