Head of Luxury Travel Storytelling & Content

About Marchay

Marchay is an exclusive, membership-driven travel service catering to discerning travelers worldwide. Praised by top publications as a leader in luxury travel, Marchay offers a comprehensive, personalized approach to curating high-end travel experiences. Membership benefits include unlimited bespoke trip design, access to vetted private residences and villas, and special partner perks at over 1,200 high-end hotels globally.

Role Overview

Marchay seeks an outstanding writer, editor, and content strategist to establish and manage the editorial backbone that supports its tailored luxury travel offerings. This position goes beyond conventional marketing or social media roles.

As the Head of Luxury Travel Storytelling & Content, you will craft and oversee sophisticated content that bolsters our travel advisors, enriches member experiences, and powers the AI-driven platform. Key deliverables include destination guides, itineraries, newsletters, and partnership content, all reflecting Marchay’s refined editorial voice and personalized service.

Key Responsibilities

• Develop and refine Marchay's internal content repository, ensuring all materials reflect a polished, consistent editorial tone.
• Rewrite and elevate a variety of content including destination guides, hotel and restaurant descriptions, trip itineraries, and concierge resources for a premium member experience.
• Collaborate closely with Travel Advisors, Concierge staff, Operations, and Engineering teams to structure and migrate content to the company’s AI platform.
• Create scalable editorial standards, governance policies, and content workflows to maintain consistency and quality over time.
• Conduct ongoing audits and updates of existing content to ensure accuracy and member relevance.
• Manage an editorial calendar encompassing member communications, prospect outreach, and partnership-related content.
• Produce thoughtful and sophisticated content across multiple formats such as newsletters, blogs, and travel features.
• Work with internal experts to uncover unique travel stories and insights.
• Analyze content engagement metrics to continuously adjust and improve deliverables.
• Support strategic partnerships by generating relevant content for landing pages and collaborative initiatives.
• Repurpose editorial materials across various channels, maintaining brand voice consistency.
• Oversee social media content strategy and storytelling efforts once the internal content foundation is solidified.
• Monitor social and content performance to identify areas for improvement.

Qualifications

• Bachelor's degree is mandatory.
• Several years of experience in editorial content, strategy, or communications specific to luxury travel.
• Proven ability to produce polished, long-form editorial content with a refined voice.
• Strong editing and proofreading skills to ensure high-quality written materials.
• Experience collaborating with Travel Advisors and organizational leadership.
• Availability to work during Eastern Time business hours.

Compensation and Benefits

• Competitive salary ranging from 70,000 to 85,000 USD annually, plus performance-based discretionary bonuses.
• Comprehensive health benefits, including fully covered medical, dental, and vision insurance.
• Access to a 401(k) retirement savings plan.
• Generous paid time off along with company-observed holidays.
• Career advancement prospects toward senior leadership with increasing responsibility and strategic influence.
• Flexible remote work arrangement allowing effective schedule management.
• Opportunity to join an innovative market leader supported by robust resources and stability.