Head of IT - On-site Role in Miami, FL

About the Role

We are looking for a seasoned Head of IT to lead and manage our technology operations on-site in Miami, Florida. This full-time contractor position offers an opportunity for a skilled IT leader to balance strategic management with hands-on technical responsibilities in a dynamic, fast-paced environment.

Key Responsibilities

• Direct and supervise the IT department, ensuring all duties are well-defined and effectively carried out.
• Manage IT infrastructure, including networks, servers, and security systems to ensure reliability, scalability, and data protection.
• Oversee help desk and ticketing processes to guarantee timely IT request handling and resolution.
• Provide coordination for both on-site and remote technical support for internal teams and clients.
• Work closely with executive leadership to develop and execute IT strategies aligned with company goals.
• Maintain organized tracking and security of IT assets, credentials, and documentation.
• Enhance internal workflows to increase team productivity and task delegation efficiency.
• Manage vendor partnerships and assess new technologies to improve performance and service quality.
• Enforce cybersecurity protocols, access controls, and disaster recovery plans.
• Maintain clear communication with C-level executives on critical IT issues and operational transparency.

Candidate Requirements

• Bachelor’s degree in Information Technology, Computer Engineering, or a related discipline; Master’s degree advantageous.
• At least 8 years of experience in IT leadership or management roles.
• Expertise in IT infrastructure management, security, cloud platforms such as Microsoft 365, Azure, AWS, and server administration.
• Proven leadership of small teams, with a track record of process improvements and thorough documentation management.
• Strong problem-solving abilities and capacity to make prompt, well-informed decisions under pressure.
• Excellent communication and leadership capabilities to effectively handle multiple priorities and foster cross-functional collaboration.
• Must be based in Miami and available to work on-site daily at the Miami office.

Work Schedule and Compensation

Work hours are Monday through Friday, from 8:00 AM to 5:00 PM Eastern Time. Compensation is offered as a contractor rate and will be commensurate with experience and qualifications.

Benefits and Work Environment

• Attractive contractor remuneration based on experience level.
• Opportunity for long-term collaboration with potential for growth.
• A collaborative, supportive, and dynamic work culture.
• Exposure to a broad range of clients and advanced IT infrastructures.