Head of Executive Logistics and Operations for Ultra-High-Net-Worth Principal

Role Overview

We are collaborating with a Miami-based leading global ultra-high-net-worth (UHNW) executive and investor who is seeking a seasoned and proactive Head of Executive Logistics and Operations. This role is tasked with supervising, managing, and expanding intricate executive-level business and personal operations, including travel and logistics, for a highly visible principal.

Key Responsibilities

• Lead and scale comprehensive business and private operations, travel, and logistics for the principal at an ultra-high-net-worth and global investor level.
• Manage daily executive operations and logistics, foreseeing and solving issues rapidly while maintaining smooth continuity within a high-pressure and occasionally unclear environment.
• Handle seamless coordination and integration of the principal's physical movements, travel arrangements, and calendar oversight.
• Ensure automation, optimization, and coordinated, high-end service delivery across all segments of the principal’s business and personal activities.
• Oversee all components of domestic and worldwide travel logistics, including accommodations, private and commercial flights, security collaboration, and ground transport.
• Engage directly with security personnel, drivers, and pilots to guarantee flawless, real-time execution of logistics.
• Make priority decisions and resolve conflicts promptly as situations arise.
• Supervise the scheduling, logistics, and personal assistant team supporting the principal.
• Create and apply daily workflow processes, accountability frameworks, and operational benchmarks.
• Coach, guide, train, and appraise members of the personal support team.
• Manage external vendor relations involving security, aviation, transportation, and hospitality services.
• Negotiate contracts with vendors, ensuring compliance with performance and service quality standards.
• Establish protocols and redundancies to sustain continuous operational excellence.
• Report directly to the principal's Chief of Staff.

Candidate Requirements

• A Bachelor's degree is mandatory.
• Minimum of 10 years’ experience providing elite executive operations and logistics leadership to UHNW individuals, Fortune 500 leaders, government officials, professional sports executives or athletes, or military special forces.
• Proven track record in managing complex global executive operations and logistics from end to end.
• Experience in leading and optimizing high-performing executive support teams.
• Demonstrated management of intricate domestic and international travel logistics and support services including accommodations, hospitality, transportation, and security.
• Highly disciplined, methodical, and organized with the capacity to solve intricate, real-time problems in fast-moving and ambiguous scenarios.
• Discrete, mature with a proactive stance, possessing strong communication skills for interaction with high-profile executives and their support staff.
• Strong work ethic combined with flexibility to operate within a demanding 24/7 environment.