Grocery Department Manager (Canada)

Position Summary

This role is focused on providing exceptional customer service by overseeing associate activities related to handheld terminal tasks. Responsibilities include maintaining a well-stocked and organized salesfloor and assisting customers effectively. The Department Manager leads a team to strategically plan and manage workload and customer traffic throughout the day, ensuring merchandise is recovered and displayed in a safe, clean environment.

Key Responsibilities

• Deliver excellent customer service by warmly greeting and assisting customers, promoting products and services, helping them locate merchandise, aiding in purchase decisions, resolving issues, and escalating concerns when necessary.
• Delegate and oversee completion of Customer Availability Process duties such as section work, capping bins, and stocking picks.
• Manage and verify tasks related to price adjustments and promotional features.
• Oversee modular merchandising and ensure all assigned display areas are completed accurately.
• Provide floor coverage support, assist in recovery and zoning activities on the salesfloor as needed.
• Maintain a safe and clean work environment by following company policies, completing safety sweep logs, and ensuring displays and fixtures are secure and clutter-free.
• Ensure associates take their breaks in compliance with adequate floor coverage.
• Train, coach, and provide constructive feedback to associates to enhance performance.

Minimum Qualifications

• Must be at least 16 years old.

Preferred Qualifications

• Walmart is committed to accommodating disability-related needs for applicants and employees in compliance with legal requirements.

Additional Information

Location: UNIT 400-6900 46TH ST, OLDS, Alberta, Canada T4H 0A2.

The position starts at a minimum wage of $17.75 per hour.

Applicants should be aware that automated AI tools may be used during resume screening and candidate evaluation as detailed in the Walmart Canada Job Applicant Privacy Notice.