Graduate Associate Consultant - Payroll

Role Overview

Datacom, a prominent provider of outsourced payroll services across New Zealand and Australia for over five decades, invites graduates eager to advance their careers in payroll to join one of its rapidly expanding teams. This graduate role offers extensive learning and hands-on experience leading to client portfolio management.

Training and Career Path

The position begins with a structured three-week training phase designed to equip you with the necessary skills to succeed. As part of the Pay Systems team, you will gain expertise in Datacom's payroll and SaaS products, including the Datascape ERP solution tailored for local government, along with other payroll and HR software like Datapay and Smartly.

Key Responsibilities

• Process payroll queries and provide client support under senior consultant supervision.
• Resolve client issues promptly and effectively.
• Participate in product-related and skill development training sessions.
• Establish and maintain strong client relationships.
• Identify potential growth and sales opportunities.

Candidate Profile

This position suits individuals aiming to cultivate a client-facing career within financial services. Recent graduates in finance, business, or commerce, or those with some banking or finance experience, are encouraged to apply.

• Professional communication skills.
• Strong problem-solving capabilities.
• Positive attitude and eagerness to learn.
• Excellent time management and organizational abilities.
• Customer service background, including retail or hospitality.
• Numerical proficiency and computer literacy.
• Adaptability to varying work situations.
• A relevant degree and prior customer service experience are preferred but not mandatory.

Benefits and Work Environment

• Comprehensive and world-class training programs.
• Clear pathways for professional growth and advancement.
• Supportive and collaborative team culture with company benefits.
• Hybrid work model available post-training and probation period.

Early Careers Program

This program offers additional support through dedicated mentoring, induction, events, resources, and community engagement throughout your first year, fostering connection and career development in a permanent role.

About Datacom

Datacom is a leading IT professional services provider in Australia and New Zealand that retains a dynamic, agile, small business atmosphere despite its size. The company culture is people-centric, emphasizing social events, flexible working arrangements, professional development, and inclusivity to create a supportive and engaging workplace.

Additional Details

• Applicants must be based in Auckland.
• New Zealand citizenship is required.
• Previous payroll experience is not necessary but relevant customer service experience is essential.