Go-To-Market Specialist for Heat Pumps & Installation (AI and Greentech)

About the Role

At Reonic, we are dedicated to advancing renewable energy solutions through our innovative AI-powered platform tailored for renewable installers. We are seeking a committed individual to enhance customer engagement by owning specific verticals such as Heat Pumps or Installation products. This position is based onsite in Berlin or Augsburg and requires a C2-level proficiency in German, Italian, or French.

Primary Responsibilities

• Serve as the designated vertical owner to continually refine the product experience by collaborating directly with customers to overcome challenges, optimize usage, and guide smooth onboarding into an efficient workflow.
• Establish trustworthy partnerships with customers, providing expert guidance to ensure they deploy Reonic’s solutions effectively within your vertical.
• Proactively contribute to growth by identifying opportunities to expand usage, preventing customer turnover, and making Reonic an essential tool for clients.
• Work closely with teams across Support, Product, and Engineering to promote adoption, increase product engagement, and uncover new market potential.
• Lead vital strategic projects aimed at scaling Reonic’s installer network and increasing market share.

Requirements

• Demonstrated resilience, motivation, and passion for helping customers achieve sustained success.
• Strong interpersonal skills, enjoying direct customer interaction and growth facilitation.
• Experience in B2B account management with a focus on customer-facing roles.
• Proven ability to perform in high-growth startup environments.
• Fluency in German, French, or Italian at a C2 level along with proficient English communication skills.
• Technical background preferred, such as industrial engineering or a degree from a prestigious business school.

Perks and Benefits

• Opportunity to contribute to one of Germany’s fastest-growing venture-backed startups with over 3,000 satisfied B2B clients.
• A lively, collaborative office environment in Augsburg where teamwork and innovation thrive with full in-person work five days a week.
• Room for professional growth and personal development within a dynamic and flexible team.
• Access to benefits including gym membership, coffee, regular team gatherings, and a MacBook for work.
• Competitive remuneration package.

Additional Information

Even if not all criteria are met, applications are encouraged as passion and talent are highly valued. This is a full-time, on-site role requiring relocation or commuting to Berlin or Augsburg. Fluency in one of the specified languages at the highest proficiency level is mandatory due to customer interaction requirements.