Go-To-Market Enablement Manager

Job Overview

The Go-To-Market (GTM) Enablement Manager will work closely with teams in both the Growth Organization (including Business Development Representatives, Sales, Consultant Relations) and the Client Organization (Client Onboarding, Client Success) to design and implement comprehensive enablement initiatives. These programs will empower market-facing teams with necessary knowledge, skills, and tools aimed at enhancing performance, driving revenue growth, retaining clients, and promoting expansion.

Key Responsibilities

• Build and nurture collaborative partnerships with leaders and team members across Growth and Client Organizations to assess needs and strategically prioritize enablement projects.
• Coordinate with Business Operations, Marketing, Product, and other collaborators to align goals and develop execution plans, ensuring content developed by subject matter experts supports effective strategy implementation.
• Design and roll out detailed enablement programs covering onboarding, role-specific training, and applied learning to ensure knowledge retention and skill application translate into business impact.
• Create, manage, and maintain high-quality enablement materials such as playbooks and documentation. Work with coordinators to maintain an accessible knowledge base and learning management system.
• Analyze data collaboratively with Business Operations to identify areas for improvement, provide data-driven recommendations, track program effectiveness via key metrics, and report insights regularly to leadership and enablement teams.
• Lead enablement projects from inception to completion, employing strong project management skills to build consensus and ensure successful delivery in a dynamic work environment.

Candidate Qualifications

• Industry experience in healthcare or benefits is required.
• Minimum of 4 years in GTM enablement or training roles focused on pre- and post-sales teams, with 4-5 years direct training background and 7-10 years commercial experience preferred.
• Proven expertise in designing and delivering impactful enablement programs utilizing adult learning principles.
• Strong collaboration skills with ability to align cross-functional teams and foster consensus.
• Analytical capability to interpret data and transform insights into actionable enablement strategies.
• Excellent communication, presentation, and facilitation proficiency.
• Robust project management aptitude; PMP certification or equivalent is advantageous.

Compensation and Benefits

The annual salary for this position is between 108650 and 142224 USD, depending on geographic location (zones A-C), experience, skills, and internal equity. Zones A to C cover locations such as Phoenix AZ, Chicago IL, Los Angeles CA, etc. Roles in higher-cost markets like the San Francisco Bay Area or New York City are not currently budgeted.

Additional benefits include bonus potential, equity options, remote-first work culture, 401(k) plan through Fidelity, comprehensive health coverage (medical, vision, dental, disability insurance), paid time off (PTO and discretionary), 12 weeks of fully paid parental leave, family building assistance (fertility coverage, $25,000 surrogacy/adoption support, paid leave for failed treatments or adoption), and home office collaboration support reimbursements.

About Included Health

Included Health is a transformative healthcare company focused on providing integrated virtual care and navigation services. Their mission is to elevate healthcare quality universally by eliminating barriers to access for all individuals at any point in their health journey—covering acute, chronic, behavioral, primary, urgent, and specialty care. Further information is available at includedhealth.com.

Equal Opportunity Statement

Included Health is committed to equal employment opportunities regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, genetics, or other protected classes. Hiring decisions are made solely by recruitment teams, with AI-assisted tools used only to support efficiency and consistency in select process stages.