General Manager - India at Gucci

Company Commitment

Gucci is devoted to cultivating a diverse workforce, valuing diversity across gender, age, disability, nationality, culture, religion, and sexual orientation. This approach enriches the working environment by enabling individual and collective talent expression, promoting adaptability in a changing world. As an Equal Opportunity Employer, applications from all qualified candidates are encouraged regardless of background.

Role Overview

The General Manager will spearhead operations across a network of directly-managed stores and corporate offices in India, ensuring alignment with Gucci's brand fundamentals. This leadership role is critical to driving financial success, market positioning, brand consistency, and a premium customer experience.

Key Duties

• Lead retail and office functions managing the store network, galvanizing teams to achieve operational, financial, and market targets.
• Oversee financial performance by managing all profit and loss aspects to meet annual goals.
• Serve as the primary link between EMEA Corporate Headquarters and local operations, implementing brand strategies and ensuring organizational alignment with corporate objectives.
• Collaborate with regional and corporate teams to deliver insights on market trends, consumer behavior, and competitors, guiding strategic decision-making.
• Enhance customer experience by engaging VIP clients and driving retail excellence initiatives that promote luxury service and elevate in-store interactions.
• Develop people by coaching and mentoring staff to foster a customer-focused culture and high performance.
• Lead talent acquisition and continuous training efforts to strengthen the team and enable internal career mobility.
• Manage retail network footprint, identify underperforming locations, and nurture relationships with landlords and partners. Oversee new store openings and property management collaborations.

Required Qualifications and Skills

• Demonstrated success managing sophisticated retail organizations in luxury and fashion sectors internationally.
• Expertise in luxury service standards and delivering high-end customer experiences.
• Strong leadership capabilities with experience driving transformational change and managing diverse, high-performing teams.
• Innovative, proactive approach with problem-solving skills suited to market and business challenges.
• Excellent stakeholder influence and team alignment across functional areas to achieve strategic goals.
• Experience operating in dynamic retail markets with agility and analytical insight.
• Multicultural and cross-functional experience with the ability to integrate varying perspectives.
• Proficient English communication skills.

Additional Information

• Employment type: Regular full-time.
• Start date: September 1, 2026.
• Location: Mumbai Metropolitan Region, India.