Front Office Receptionist

Overview

Habitat Noosa sits within 65 acres of scenic national parkland, around 25 minutes north of Noosa. The property offers a variety of stays ranging from camping through to premium glamping tents. On site, the Bistro and Brewery trade seven days a week, serving affordable food and craft beers brewed using the venue’s own artesian water supply.

About the employer

G’day Group brings together major Australian tourism businesses, including Discovery Parks, Resorts, and the G’day Rewards loyalty program. With more than 2,000 employees across Australia and the country’s largest park network, the group focuses on delivering a strong guest experience.

Role summary

The business is looking for a Front Office Receptionist to act as the first point of contact for guests. This is a part-time onsite position with a regular roster on Friday, Saturday, and Sunday.

Key duties

• Deliver friendly and professional service to guests at all times.
• Manage arrivals and departures, including guest check-in and check-out.
• Use the park reservation platform accurately for bookings and account handling.
• Provide guests with information about the property and nearby attractions.
• Handle routine office administration and front desk tasks.
• Support positive working relationships with park staff, residents, and visitors.

What the employer is seeking

• Background in front office or reception work within hospitality.
• Genuine interest in creating a high-quality guest experience.
• Strong communication and people skills.
• Confidence in handling cash accurately.
• Computer literacy, including experience with Newbook or a similar booking system.
• Well-developed organisation and attention to detail.
• Positive, enthusiastic, and flexible approach to work.
• Willingness to work weekends, public holidays, and evenings when required.
• Current driver licence is required.

Benefits and employee support

• Discounted stays across more than 300 G’day Group holiday parks nationwide.
• Access to partner discounts through G’day Rewards.
• Recognition awards for service milestones.
• Employee Assistance Program support.
• Opportunities for internal advancement.

Additional conditions

Successful candidates must agree to a Federal Police Clearance before a job offer is made. The role may also include physically demanding duties such as lifting up to 20 kg, kneeling, squatting, handling chemicals, and operating machinery.

Environmental and workplace commitment

G’day Group states that it is strengthening its approach to environmental, social, and governance responsibilities, with a five-year ESG strategy focused on safety, respect, inclusion, community contribution, and environmental protection.