Front of House Team Member

About Stonegate Group and The Castle

Stonegate Group stands as the UK's largest operator of pubs, bars, and nightlife venues, featuring popular brands such as Slug & Lettuce, Be At One, and Popworld. The Group prides itself on embracing a diverse and inclusive culture that supports individuality, including neurodiversity, ensuring a welcoming atmosphere for all. The Castle, located opposite Bangor cathedral, offers a warm, family-friendly pub environment with a blend of hearty pub classics, engaging events like sports screenings, quiz nights, and DJ-hosted late-night entertainment, positioning it as a premier night-time destination in Bangor.

Role Overview

We seek Front of House Team Members who are enthusiastic about team collaboration and passionate about delivering outstanding guest experiences. Training and development support will be provided to help you grow your skills. Your main role will involve assisting in food and beverage preparation and service, making friendly recommendations to patrons, and ensuring the pub environment remains clean and safe for everyone.

Key Duties

• Assist with the preparation and service of food and beverages at The Castle.
• Provide friendly and helpful recommendations to enhance guests' visits.
• Maintain cleanliness and safety standards within the venue for guests and staff.

Employee Benefits

• Enjoy a 25% discount on food and drinks for yourself and friends through the MiXR App reward card across managed pubs.
• Access Stonegate Xtra Rewards, an online portal offering discounts at various retailers.
• Receive VIP entry privileges to Stonegate pubs and bars.
• Avail discounts at Stonegate Hotels.
• Benefit from flexible work scheduling.
• Discounted memberships at David Lloyd and PureGym fitness clubs.
• Reduced-cost dental insurance.
• Early access to earned wages through the Stream platform.

Equal Opportunity & Accessibility

Applicants with disabilities as defined by the Equality Act 2010 are encouraged to inform The Castle in advance if they require reasonable accommodations during the recruitment process. This ensures necessary support and adaptations are provided to facilitate participation.