Front of House Team Member

About the role

Wagamama is all about vibrant, fast-moving service and creating memorable dining experiences. In this front of house position, you’ll help set the tone for each shift by greeting guests, guiding them through the menu and keeping service running smoothly from beginning to end.

This opportunity suits someone who enjoys being around great food, lively energy and an active team environment.

What you’ll be doing

• Making guests feel genuinely welcome and cared for from the moment they arrive
• Talking confidently about the menu and offering thoughtful food recommendations
• Helping service stay efficient and organised during busy periods
• Staying composed, alert and proactive when the restaurant is under pressure
• Noticing the small details that shape a great guest experience
• Contributing positive energy and working closely with the wider team

What we’re looking for

• A friendly approach and a natural ability to put people at ease
• Comfort speaking with guests about food and suggestions
• Confidence in a lively, high-energy setting
• Calmness and awareness when things get busy
• Care for accuracy and attention to detail
• A team-focused attitude and upbeat mindset

Benefits

• Pay every two weeks, plus a share of tips
• Flexible working hours that can fit around your life
• Ability to access up to 30% of earned pay before payday through Wagestream
• Free meals during shifts and 50% discount when off duty
• Enhanced family-friendly policy with 26 weeks at full pay and 13 weeks at half pay for new parents
• Pangaia-designed uniform
• Early access to new menu launches
• Team events, perks and development opportunities
• Pension, holiday entitlement, training, discounts, cycle-to-work scheme, discounted gym membership and long-service awards

Additional information

After applying, candidates should expect an email inviting them to complete an immersive assessment. This should be finished within 3 days of receipt.

The employer is a Disability Confident employer and aims to provide an inclusive place for everyone.

Tips information

All tips are passed directly to the restaurant team. Tip amounts vary by location, are left entirely at guests’ discretion, and are not treated as wages or guaranteed compensation.

Brand statement

Feed Yourself, Feed Others.