Front of House Team Member

Role overview

Wagamama is looking for a front of house team member to join its lively restaurant team in Street, England. The position is suited to someone who enjoys being in a busy, energetic environment and helping create a positive dining experience from the moment guests arrive until the end of service.

This role centres on warm hospitality, real conversation and smooth teamwork rather than scripted service. You will help keep the restaurant atmosphere welcoming, guide guests through the menu and support a seamless flow of service throughout each shift. The role is especially suited to candidates available for evenings and weekends.

What you will do

As part of the front of house team, you will be involved in creating a great guest experience and keeping service running well during busy periods.

• Greet guests and make them feel comfortable and well looked after.
• Help present the menu and offer genuine food recommendations.
• Support smooth, efficient service from the start of the shift through to the end.
• Work closely with the wider team to keep the restaurant moving in a busy setting.
• Stay organised, calm and attentive when the pace picks up.

What they are looking for

The ideal person will enjoy hospitality, teamwork and fast-paced service, with a strong focus on details and guest care.

• A naturally welcoming approach and a genuine interest in customer experience.
• Comfortable talking about food and suggesting menu items confidently.
• Ability to perform well in a high-energy, fast-moving workplace.
• Good judgement and composure during busy service periods.
• Attention to detail and pride in doing things properly.
• Positive energy and a collaborative mindset.

Benefits and rewards

• Biweekly pay along with a share of tips.
• Flexible working hours to suit different lifestyles.
• Access to part of your earnings before payday through Wagestream, up to 30%.
• Free food while on shift, including anything from the menu, plus 50% discount when off duty.
• Family-friendly policy offering 26 weeks of full pay and 13 weeks of half pay for new parents.
• Pangaia-designed uniform that can be personalised.
• Early access to new menu launches before they are widely available.
• Social events, extra perks and opportunities to progress within the company.
• Additional benefits including pension, holiday entitlement, training, discounts, cycle-to-work scheme, discounted gym membership and long service awards.

Additional information

Applicants who are shortlisted will receive an assessment by email after applying. This assessment should be completed within 3 days, so candidates should monitor their inbox carefully.

The employer states that it is proud to be a disability confident employer and that there is a place for everyone at its table.

Tip distribution note: 100% of tips are shared with team members. The amount of tips varies by restaurant, and tips are given entirely at guest discretion. They are not treated as wages and are not guaranteed.