Front of House Security Officer

Role overview

G4S Secure Solutions Ireland is hiring a Front of House Security Officer for its Glanmire, County Cork location. This is a full-time on-site position offering a basic rate of €15.41 per hour, along with several additional pay provisions depending on shift type and hours worked.

Pay and working pattern

The role includes 36 contracted hours per week. The roster requires complete flexibility from Monday to Sunday, covering both day and night shifts. Pay enhancements include a Sunday premium of €3.44 per hour, an unsociable-hours allowance of €20.00 per shift, overtime at 1.5 times the normal rate after 96 hours worked in a fortnight, and bank holiday pay at double time when applicable, all subject to the ERO order.

Role purpose

This opportunity is aimed at someone who wants a career in security, with a focus on protecting people, property, and assets while delivering a professional front-of-house presence. The company highlights variety in the work, ongoing development, and the chance to contribute meaningfully to client and community safety.

Key duties

The officer will be responsible for maintaining security across assigned sites and responding appropriately to day-to-day and emergency situations.

• Conduct patrols to help keep the premises, staff, and visitors safe.
• Observe CCTV and access control systems to spot risks and act early.
• Deal with alarms, incidents, and emergencies in a composed and professional manner.
• Offer strong customer service while staying alert to security concerns.
• Record incidents accurately and report suspicious activity as it happens.
• Work with emergency services when needed to resolve issues efficiently.

Required profile

Applicants must hold a valid PSA Security Guarding licence, have at least 2 years of security experience, and be able to provide 5 years of verifiable employment and personal activity for screening and vetting. A full Irish driving licence and access to private transport are also required.

The role suits someone with excellent communication skills, a calm manner under pressure, a proactive approach, strong attention to detail, and a professional appearance. The company is looking for someone who can work flexibly across days, nights, weekends, and public holidays, and who is comfortable identifying unusual behaviour, writing clear reports, supporting conflict resolution, and handling emergency procedures.

Additional capabilities valued

Experience or familiarity with surveillance equipment, alarms, CCTV, access control, office software, first aid, CPR, evacuation procedures, crisis management, teamwork, and time management would be beneficial in carrying out the role effectively.

Benefits and support

G4S offers recognition awards, long-service recognition, monthly star awards, a pension scheme, and access to an Employee Assistance Programme. Additional support mentioned includes legal assistance, financial assistance, consumer advice, career guidance, life coaching, mediation, help for non-Irish nationals and their families, health advice such as physiotherapy, podiatry, and dietetics, plus practical day-to-day support and services.

Equal opportunity statement

The employer states that it is an equal opportunity organisation and aims to maintain a diverse and inclusive workplace.