Front of House, Bathhouse Studio (Part Time & Full Time available)

About the role

Capybara Bathing SG is a bathhouse studio and wellness sanctuary in Singapore that brings together thoughtful design, wellbeing, and a sense of community. The studio has been open since March 2026.

Key responsibilities

• Welcome visitors as they arrive and explain the studio’s facilities, services, and retail offerings in a friendly, genuine manner.
• Guide guests through the check-in process, including house protocols, bathhouse etiquette, and digital waiver completion when this has not been done beforehand.
• Build strong product and facility knowledge so you can speak confidently and accurately with guests.
• Support booking arrangements for guests when needed as they leave.
• Handle telephone or other communication tasks as required.
• Prepare the facility for the next day at closing by tidying spaces and removing rubbish and used linen.
• Keep the reception area, bathhouse, and all other spaces clean, orderly, and as dry as possible.
• Follow a strict cleaning and sterilisation routine during operating hours for designated areas.
• Help maintain a warm, comfortable, and guest-focused atmosphere while responding to questions and concerns.
• Ensure all operating rules and procedures are observed at all times.
• Support the team with a range of general operational duties.
• Assist the Studio Manager with planning and launching promotions and events.
• Prepare weekly updates for the Studio Manager, including guest and staff feedback that can help improve the studio experience.
• Track stock and consumables such as laundry supplies, amenities, food and beverage items, and hygiene products.
• Monitor facility operations and flag issues involving equipment, fixtures, or fittings.
• Oversee routine servicing and repairs for spa equipment, fixtures, and fittings when needed.
• Coordinate linen collection and delivery with the service provider.
• Report to the Studio Manager or Director whenever required.

What they are looking for

The ideal candidate is enthusiastic about wellness and bathing, communicates clearly and consistently, stays composed in busy situations, works independently, and adapts easily to changing needs. A customer-first mindset is important.

Experience and working style

Applicants should have at least 2 years of relevant experience in fitness, wellness, or hospitality. Strong spoken communication, a well-organised approach, good initiative, and the ability to work flexible hours are important. The role also requires availability for weekends, public holidays, and rotating shifts when necessary.

Additional information

Shortlisted candidates will be contacted only.