Front of House, Bathhouse Studio & Wellness Sanctuary

About Capybara Bathing SG

Join Capybara Bathing SG, a newly opened bathhouse studio and wellness sanctuary located in the vibrant Tanjong Pagar district since March 2026.

Role Overview and Responsibilities

• Welcome guests warmly upon arrival and provide detailed information about our services, facilities, and products.
• Guide guests through the check-in process, including explaining operational procedures, bathhouse etiquette, and completing digital waivers if needed.
• Develop a thorough understanding of our facilities and products to confidently assist and inform guests.
• Support guest reservations and bookings during check-out procedures.
• Manage phone communications as required.
• Ensure all facilities are cleaned and prepped for the next operational day, including clearing waste and managing soiled linens.
• Maintain cleanliness, tidiness, and dryness across reception, bathhouse, and other areas of the facility.
• Adhere to strict sterilisation protocols throughout operation hours.
• Create a welcoming and comfortable environment throughout the bathhouse and address any guest inquiries promptly.
• Enforce all bathhouse operational rules and guidelines diligently.
• Provide general assistance and supervise various tasks as needed.
• Collaborate with the Studio Manager to plan and launch promotions and special events.
• Submit weekly reports to the Studio Manager including feedback from both staff and guests to enhance the guest experience.
• Oversee stock management of sundries such as laundry supplies, amenities, food and beverages, and hygiene products.
• Monitor and report any operational issues related to facilities, equipment, fixtures, and fittings.
• Coordinate routine maintenance or repairs required for spa equipment and facility furnishings.
• Manage linen service collections and deliveries.
• Report directly to the Studio Manager or Director when necessary.

Ideal Candidate Profile

• Passionate about wellness and bathing experiences.
• Exceptional verbal communication skills, clear and consistent.
• Ability to remain calm under pressure, self-motivated, and adaptable to changing situations.
• Customer-centric attitude focused on delivering excellent service.

Qualifications and Requirements

• Minimum of two years relevant experience in fitness, wellness, or hospitality sectors.
• Excellent communication skills, demonstrating empathy and professionalism.
• Demonstrated initiative, organizational skills, and efficiency.
• Availability to work weekends, public holidays, and on a rotating shift schedule as required.
• Flexible with scheduling and work hours.

Additional Information

Become part of a vibrant and close-knit team dedicated to wellness. Only candidates selected for interviews will be contacted.