Foodhall Team Lead
Glencap Commons North, County Wicklow, Ireland · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Eligibility
- Candidates with experience in the food industry and sales, and who are willing to take responsibility in a store leadership setting, can apply. The employer is an equal opportunities employer.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Avoca is a long-established Irish retailer with 13 stores nationwide, known for its foodhalls, restaurants, and food markets featuring artisan ingredients from Ireland and beyond. The business combines a heritage of craftsmanship with a forward-looking retail approach.
This is a full-time permanent Team Lead position at the Kilmacanoge Foodhall in County Wicklow. The role supports the management team in day-to-day store operations and steps into a leadership role within the department when a manager is unavailable.
Key Duties
- Support the wider management team with daily store operations and department-level leadership when required.
- Handle opening and closing tasks for the foodhall in line with manager instructions.
- Assist with cash management activities, including reconciliation, safe counts, and cash drops.
- Help coordinate daily employee breaks and keep operations running smoothly.
- Respond to customer enquiries and resolve complaints in a professional and satisfactory manner.
- Take payments, process refunds, and manage customer transactions accurately.
- Promote additional items, suggest alternatives for unavailable products, and encourage customers to explore the range.
- Contribute to teamwork and ensure strong shift coverage, especially when management is not on site.
What the Role Requires
The ideal candidate will have prior experience in the food sector and a proven willingness to take on responsibility. Experience in sales and working with food is required. The role also calls for strong customer focus, reliable timekeeping, teamwork, and flexibility around roster changes and cover in different areas of the store.
Competencies
- A strong customer-first mindset and the ability to go beyond basic service expectations.
- Reliable attendance, proper notification of absence, and respect for leave policies.
- Comfortable working collaboratively to achieve store objectives.
- Willingness to adapt to changing schedules and short-staffed situations.
Benefits
- Pension scheme
- Professional development opportunities
- Employee assistance programme
- Employee referral bonus
- Family-friendly policies
- Life assurance benefit
- Cycle to work scheme
- Health and wellness programmes
- Employee competitions and incentives
Additional Information
Avoca is an equal opportunities employer.