Food and Beverage Executive

About the Company

Accor stands as a global leader in the hospitality industry, embracing diversity and encouraging employees to bring their authentic selves to work. The company offers opportunities for continuous growth and learning, helping individuals find purposeful work and a career path that aligns with their personality. Joining Accor means being part of an exciting journey to shape the future of hospitality.

Key Responsibilities

• Manage daily food and beverage outlet operations during both busy and quiet periods to ensure smooth, efficient service.
• Maintain extensive knowledge of all F&B services, menus, outlets, and hotel amenities to assist staff and guests effectively.
• Lead, motivate, and support the F&B team to foster a cooperative and growth-focused workplace environment.
• Ensure compliance with food safety protocols, hygiene regulations, and fire/emergency procedures at all times.
• Contribute to staff recruitment, training, and onboarding to uphold consistent service quality and professionalism.
• Handle guest feedback and complaints sensitively and promptly to guarantee high customer satisfaction.
• Collaborate with kitchen and service teams to tailor offerings and enhance the guest dining experience.
• Maintain exemplary personal appearance and grooming, setting a professional example for team members.

Requirements

• Bachelor's degree in Hotel Management or a related Diploma in Hospitality or Food & Beverage Management.
• At least 1-2 years of relevant experience managing F&B operations or working in hospitality services.
• Excellent communication and interpersonal skills to effectively engage with guests, colleagues, and leadership.
• Ability to perform well under pressure without compromising service standards.
• Proficiency in Point of Sale (POS) systems and hotel management software applications.
• Thorough understanding of food safety, hygiene practices, and emergency procedures.
• Experience with inventory oversight, cost management, and maximizing revenue.

Additional Information

• Strong attention to detail with a customer-service orientation.
• Team player capable of contributing positively to group efforts.
• Self-driven and energetic personality.
• Maintains a well-presented and professional appearance at all times.