FinCrime Escalations Officer

Company Overview

Revolut is dedicated to empowering people with enhanced control and transparency over their finances. Since inception in 2015, the company has expanded to offer a wide range of services including spending, saving, investing, currency exchange, and travel assistance, serving over 75 million customers worldwide. The organization prides itself on a strong culture recognized as a Great Place to Work™ and employs over 13,000 people globally in both office-based and remote roles.

Role Summary

The Financial Crime Operations team plays a crucial role in safeguarding Revolut's customers and their assets by preventing financial crimes. The team is responsible for investigating suspicious activities and resolving related issues through close interaction with customers. The FinCrime Escalations Officer position serves as the critical point for reviewing and handling escalated suspicious activity reports (SARs) to ensure compliance and effectiveness in financial crime prevention.

Key Responsibilities

• Serve as the primary escalation contact for suspicious activity case management.
• Ensure suspicious activity reports (SARs) are accurately completed and submitted in compliance with regional regulatory guidelines.
• Address inquiries from regulators and local authorities associated with SAR submissions.
• Manage and resolve queries that necessitate escalation to the second line of defense.
• Collaborate with the Money Laundering Reporting Officer (MLRO) on significant case escalations.
• Identify and report emerging trends and unusual patterns in suspicious activity.
• Ensure escalated cases are resolved within prescribed timeframes.
• Participate in training development and roll-out of updated FinCrime procedures.

Candidate Requirements

• Proven experience as a compliance or financial crime officer within a major financial institution.
• Previous responsibility as the escalation point in FinCrime operational workflows.
• Extensive understanding of Anti-Money Laundering (AML) and sanctions regulations.
• Proficient in utilizing internal and external systems and databases for investigative purposes.
• Capability to review and recommend amendments to policies and procedures.
• Strong analytical and decision-making skills enabling effective resolution of complex cases.
• Ability to deliver concise summaries and actionable recommendations to senior management.
• Familiarity with payment systems and markets, particularly with a focus on technology and mobile applications.
• Fluent in English; additional language proficiency is advantageous.

Diversity & Inclusion

Revolut fosters a diverse and inclusive environment, promoting applicant diversity and embracing multicultural teamwork to innovate and deliver superior financial products.

Important Candidate Information

• Only apply through official Revolut channels to avoid recruitment scams.
• Verify that all communications originate from official Revolut email domains (@revolut.com).
• The company will never request payment or financial details during recruitment—any such attempts should be reported immediately.

Candidate Declaration

Applicants must confirm the accuracy and completeness of all submitted information and acknowledge the privacy and data processing terms in accordance with Revolut's policy. False information may result in application rejection, withdrawal of job offers, or termination of employment.