Field Officer - Electronic Monitoring

Location and Working Hours

This position is based in Northampton, requiring night shifts from 5pm to 1am, working an average of 37.5 hours per week. The role demands residing in or very near the NN6 postcode area due to operational needs. The working schedule includes a rolling rota that covers weekends and bank holidays, with shifts provided approximately 10 weeks in advance, allowing flexibility for personal time.

Role Overview

As a Field Officer, your main duty will be to visit individuals in their homes to set up electronic tagging devices. You may work independently or alongside a Monitoring Support Officer. You will foster trust with individuals and the justice system, promoting community reintegration and helping reduce prison system pressures. Each day presents unique challenges and opportunities.

Compensation and Benefits

• Annual base salary of A327,202
• Company car with personal use privileges
• Up to 6% matched pension contributions and life insurance
• 25 days of annual leave plus bank holidays
• Ongoing training and development
• Employee Assistance Programme, mental health support services including MIND, and healthcare and dental plans
• Access to various discounts covering attraction entries, mobile phones, cinema, leisure, retail, and hospitality
• A collaborative and inclusive team environment that values diversity

Candidate Requirements

Applicants from all backgrounds are welcome, emphasizing caring, compassion, and resilience. The key qualifications include a current, valid UK driving license, good physical health, and strong communication abilities essential to building rapport with individuals. Candidates will undergo a two-week initial training course plus shadowing and mentoring from experienced staff.

Background Checks and Additional Conditions

The hiring process requires passing BPSS and Standard DBS background checks, verifying identity, employment history, and criminal records including spent and unspent convictions per the Rehabilitation of Offenders Act. An Occupational Health Questionnaire must be completed to ensure suitability and support. There are genuine occupational requirements favoring female applicants aligned with the Equality Act 2010. Some applications may be held during review to comply with these obligations.

About Serco

Serco is a global service provider with over 50,000 employees engaged in managing critical public services including defense, transport, justice, immigration, healthcare, and citizen services. The company promotes innovation and improvement in public services and supports diversity and inclusion through employee networks focussing on gender, multicultural, disability, and LGBTQ+ communities.

Application Process

Applicants are encouraged to submit their application early as deadlines may be moved forward based on volume. Serco is committed to diversity and inclusion, offering reasonable adjustments throughout recruitment and being a Disability Confident Leader and Gold Inclusive Employer. Flexible working arrangements may be discussed, and disabled candidates meeting criteria will be given interview opportunities.