Field Executive - Service (Repair)

Role overview

Otis is hiring a field service professional for its Ludhiana operation. The role focuses on keeping elevator and escalator equipment safe, reliable, and available for use by passengers and technical stakeholders. The company emphasizes a culture built on safety, ethics, quality, innovation, and opportunity.

Key duties

• Perform scheduled maintenance and service checks for elevator units assigned to the territory.
• Work across the assigned geographic area and manage the service portfolio within that zone.
• Respond quickly to breakdowns and aim to resolve issues on the first visit whenever possible.
• Handle minor repair work to keep equipment operating continuously.
• Interact directly with customers at site and maintain a professional, positive working relationship.

Qualification and experience

The position requires a diploma in electrical or electronics engineering along with 3 to 5 years of experience in the elevator industry.

About Otis

Otis is a global leader in elevator and escalator manufacturing, installation, and service. The company serves customers in more than 200 countries and territories, supports billions of people daily, and maintains one of the largest service portfolios in the industry. Its work is visible in landmark buildings around the world, and it employs a diverse workforce across engineering, digital, sales, factory, and field functions.

Growth and culture

Joining Otis means working in a collaborative, high-performance environment backed by a resilient business model. The company offers training and development opportunities across sales, field, engineering, and major projects, including support through its Employee Scholar Program for degrees and certifications. Otis highlights its commitment to people, continuous improvement, and leadership development.

Values and equal opportunity

Otis operates with three core principles: safety, ethics, and quality. It is an equal opportunity employer and considers all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or other protected characteristics under applicable law.

Accommodation and policy

If you need assistance in completing the application process because of a special need or disability, you can contact the company at careers@otis.com. The posting also references the company’s privacy policy and terms.

Location

Ludhiana, Punjab, India. The address listed is Jagjit Nagar, Threeke Road, HNo 7, Shant Park, Ludhiana, Punjab-142021.