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FI Recovery & Collection Executive
Lucknow, Uttar Pradesh, India · Full Time
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- Experience
- Any
- Salary
- INR 15,000 – INR 20,000 / month
- Openings
- 1
- Posted
- 9 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
Job Overview
JIGYASA is in search of a proactive and target-focused FI Recovery & Collection Executive to handle customer EMI collections, manage overdue accounts, and coordinate finance-related follow-ups effectively. Candidates must demonstrate strong communication and negotiation capabilities to uphold positive customer relations while ensuring prompt payments.
Key Responsibilities
- Execute recovery of overdue EMI payments through face-to-face visits and telephone follow-ups.
- Conduct customer visits for collection and recovery operations within designated geographic areas.
- Liaise with financial institutions, customers, and internal teams to align payment schedules.
- Consistently meet monthly collection and recovery objectives.
- Maintain professional interactions with customers while addressing payment challenges.
- Compile and deliver daily collection updates, visit summaries, and management information system (MIS) reports.
- Monitor and track overdue accounts, ensuring systematic follow-ups.
- Assist with repossession or initiate legal recovery steps according to organizational policies when necessary.
- Collaborate closely with Sales, Service, and Accounts departments to streamline recovery workflows.
- Support recovery efforts related to both electric vehicles and Safeli Battery products.
- Maintain detailed documentation regarding all collection activities.
- Adhere strictly to company guidelines and legal requirements governing recovery processes.
Eligibility
Details regarding specific eligibility criteria were not provided.