Family Service Worker

Role Overview

The Family Service Worker provides tailored support and resources to families based on their individual needs while aiding recruitment efforts. This role fosters family self-sufficiency through goal setting and active family engagement.

Key Responsibilities

• Recruit families for designated Early Childhood Education (ECE) programs.
• Follow up with families pending health or nutrition documentation necessary to commence services.
• Monitor attendance and contact families to ensure consistent child participation as per program criteria.
• Conduct comprehensive strength and needs assessments for designated families.
• Set achievable goals supporting family independence.
• Support parents in enhancing skills related to engagement and literacy-promoting activities.
• Offer appropriate resources and referrals to families.
• Facilitate communication between families and subject matter experts.
• Collaborate with Site Supervisors and Teachers to organize and lead parent committee meetings.
• Maintain detailed case notes, records, and prepare reports periodically.
• Perform additional duties and special projects as assigned.

Qualifications and Experience

• Minimum of two years' experience in child and family assessment, home visiting, early intervention, parent education, family support, referral services, or similar fields.
• Bachelor's degree in child development, early childhood education, psychology, social work, or related discipline from a four-year university.
• Valid driver's license with required auto insurance or reliable transportation due to extensive travel requirements (over 50% of the time).
• Ability to work independently with minimal supervision.
• Bilingual Spanish/English proficiency is highly preferred.
• Knowledgeable about Head Start and California Department of Education (CDE) standards.
• Competent in handling confidential information, ensuring patient privacy aligned with PHI guidelines.
• Familiarity with community resources to address client-specific needs.
• Strong sensitivity toward cultural and socioeconomic factors impacting the service population.
• Excellent verbal and written communication skills coupled with dependable attendance.
• Proficient with Windows-based computer applications.

Physical and Work Environment

• Physical activities include standing, walking, and sitting between one-third to two-thirds of work time.
• Frequent use of hands and arms for reaching and handling objects.
• Minimal demands for bending, crouching, climbing, or heavy lifting (rarely exceeding 10 pounds).
• The work environment involves moderate noise levels and occasional outdoor exposure.

Training and Compliance

• Completion of New Hire Orientation, Sexual Harassment Prevention, Mandated Reporter, and Timekeeping & Attendance training required.

Compensation and Benefits

• Salary range between $23.88 and $28.66 USD per hour, determined by relevant skills, education, and experience.
• Generous paid time off including 10 holidays and closure between Christmas and New Year.
• Comprehensive medical, dental, and vision coverage for eligible employees and dependents.
• 403b retirement plan with employer contributions.
• Tuition reimbursement up to $4,500 annually.
• Eligibility for Public Service Loan Forgiveness program.
• Access to Flexible Spending Account (FSA) and Health Savings Account (HSA).
• Employer-paid life and AD&D insurance and optional supplemental insurance plans.
• Opportunities for career advancement and professional development.
• Team-building events organized by the company.

Employment Conditions

• Mandatory influenza immunization or documented declination.
• Required COVID-19, MMR, and Tdap immunizations.
• Verification of education credentials, reference checks, and background fingerprint clearance through relevant authorities.
• Drug and alcohol screening and tuberculosis testing as prerequisites to employment.