Experienced Groomer | Frankston

About the Role

Petstock Group is seeking an experienced dog groomer to join the Frankston team in a full-time, on-site position. The role is focused on delivering high-quality grooming experiences while contributing to a business that is driven by pets, people, and the planet.

The organization emphasizes family values, inclusivity, community connection, and a genuine passion for animals. Team members are supported through career development opportunities and a range of wellbeing and lifestyle benefits.

Benefits and Workplace Support

• Access to award-winning career development initiatives, including a leadership development program in progress.
• Employee benefits available for team members, their families, and their pets across Petstock Group and Woolworths Group.
• Complimentary access to mental health, financial, and wellbeing support services through Sonder.
• Option to buy up to 2 additional weeks of paid leave, plus 4 weeks of paid parental leave.
• Discounted health and wellness services.
• Access to workplace banking offerings.

What You’ll Be Doing

• Carry out complete grooming services for different breeds, including bathing, drying, nail trimming, brushing, combing, and both general and breed-specific clipping.
• Create a positive, memorable experience for pet owners and their dogs throughout the grooming process.
• Coordinate the salon operation and customer flow in partnership with the Store Manager.
• Handle client bookings and scheduling.
• Support the store floor team when needed by delivering excellent customer service.
• Maintain a clean, professional salon appearance and manage stock levels.
• Work with the Store Manager and wider team to meet member program goals and expectations.
• Support local marketing activities and recruitment referral efforts.
• Contribute to achieving and exceeding sales targets.
• Promote a strong safety culture across the salon and store.

What We’re Looking For

• Prior professional dog grooming experience.
• Grooming qualification preferred, though not mandatory.
• Ability to build and maintain strong safety practices in the salon and store.
• Solid knowledge of breed-specific clips, grooming styles, and relevant brand/product information.
• Physical capability to handle and lift heavy animals when needed.
• Experience working with live animals.
• Advanced awareness of zoonotic and skin conditions, including the ability to recognise them.
• Proven ability to deliver strong grooming outcomes through quality care, customer satisfaction, and teamwork.
• Excellent communication and interpersonal skills with the ability to connect well with customers and colleagues.
• Strong attention to detail.

Additional Information

The company is committed to diversity, inclusion, and equal opportunity, and welcomes applicants from varied backgrounds. It also aims, where practical, to hire from the local region, typically within an 80 km radius, to support community ties and local economies.

Petstock Group also notes its broader commitment to community and sustainability through its foundation and related projects.

Eligibility

Applicants should already have experience in professional dog grooming and be ready to take the next step in their career. A qualification in grooming is an advantage but not required.