Executive N - Retail Sales - Cuttack, North Orissa

Job Location

Cuttack, Odisha, India

Role Overview

This frontline sales position is primarily accountable for driving retail business development within a specified territory. The role involves creating, supporting, and managing a dealer network along with contractors to meet overall business volume and value targets.

Key Responsibilities

• Formulate monthly business plans for the territory and work consistently to fulfill targets.
• Support dealers in reaching their sales goals through frequent visits, effective communication of schemes, and timely provision of materials.
• Supervise growth of key core products as well as newly focused items.
• Identify and establish new dealer outlets to expand sustainable sales potential across the territory.
• Analyze market data to pinpoint gaps and implement initiatives to drive improvements.
• Enhance the growth and value of the existing dealer network.
• Arrange promotional activities and product knowledge sessions for dealers and contractors.
• Collect market intelligence and feedback to inform scheme design and offerings.
• Address and resolve dealer queries promptly to maintain strong relationships.
• Assist dealers in resolving issues faced by contractors and end customers.
• Coordinate availability of materials, services, and promotional tools through collaboration with stakeholders.
• Ensure timely collection of payments from dealers according to established benchmarks and monitor overdue payments to limit receivables.
• Manage contractor enrollments, update loyalty points, and execute benefits as per defined loyalty programs.
• Organize product awareness meetings for contractors, especially when launching new products.
• Investigate and settle dealer and customer complaints within specified timelines.
• Collaborate with other business units like project sales and services for lead sharing and resolving concerns.
• Prepare and submit reports such as daily visit logs and monthly territory performance summaries.

Candidate Profile

Educational Qualifications: A graduate degree in any discipline (BA, B.Sc., B.Com, BBA, BBM, BMS) from a full-time course with at least 50% marks throughout and no academic backlogs is required. Candidates with engineering or pharmacy backgrounds (B.Tech, B.E., Diploma, B.Pharma) are not eligible. An MBA or PGDM in Sales and Marketing is preferred.

Experience: Freshers are welcome; however, candidates with up to 5 years of experience in sales within any industry are also eligible.

Skills: Applicants should demonstrate solid product knowledge, analytical capabilities, planning aptitude, and strong verbal and written communication skills. Proficiency in Microsoft Office, especially MS Excel, is mandatory.

Additional Requirements: This job entails extensive travel to dealer counters and requires pan-India mobility due to its transferable nature. Applicants should be aged between 26 and 30 years.

Performance Metrics

• Achievement of territory-wise sales value and volume targets.
• Expansion and development of the dealer network.
• Meeting set product-level budgets.
• Achieving targets for newly launched products.
• Timely collection of payments and minimizing dues.
• Prompt resolution of customer and dealer complaints.
• Activation and growth in contractor numbers through dealers.
• Efficiency in payment collections.