Executive Housekeeper - Fairmont Agra

Company Overview

This role sits within Accor’s global hospitality family, which emphasizes individuality, continuous learning, and meaningful work. The organization promotes a culture where people can bring their personality to work, develop every day, and contribute to a hospitality vision shaped by innovation and purpose.

The brand encourages team members to embrace new possibilities, challenge conventional thinking, and help shape the future of hospitality.

Role Summary

The Executive Housekeeper will lead housekeeping and laundry functions for the property in Agra, Uttar Pradesh, ensuring smooth day-to-day operations, consistent service quality, and alignment with brand standards. The position requires strong operational expertise, leadership, and a proactive approach to improving guest satisfaction and departmental efficiency.

Key Responsibilities

• Bring strong operational knowledge, creative thinking, and entrepreneurial leadership to support business and operational needs.
• Share guest room status updates with the Front Desk promptly and accurately.
• Coordinate closely with the Engineering team to address maintenance needs in guest rooms.
• Ensure housekeeping and laundry activities follow all established policies, standards, and procedures.
• Identify and communicate the main drivers of guest satisfaction for the brand’s target clientele.
• Keep guest experience at the center while driving continuous service improvement.
• Maintain efficient and seamless functioning of the housekeeping department.
• Represent the brand positively and help strengthen the company’s image and market standing.

Experience and Skills

• Strong process discipline and structured working style.
• Proven leadership and organizational ability.
• Entrepreneurial mindset with the ability to think creatively and beyond standard approaches.
• Comfortable leading change and identifying operational efficiencies across teams and locations.
• Self-driven professional who takes ownership of projects and broader responsibilities.
• Sound operational and technical knowledge related to luxury hotel housekeeping.
• Pre-opening hotel experience will be an added advantage.

About the Work Culture

• Be yourself at work.
• Work with a sense of purpose.
• Keep learning, growing, and enjoying the journey.
• Explore broad opportunities for advancement.

Note

This position is for an on-site full-time role in Agra. The source content did not specify salary, vacancy count, application deadline, education requirement, or exact start date.