Executive Assistant to the General Manager (all genders)

About the role

At the Steigenberger Hotel Hamburg, located on the Fleetinsel, you will join an international team of around 100 colleagues and trainees. The working culture is open, modern, warm, and professional, with a strong focus on teamwork, reliability, and a shared commitment to quality. The hotel values mutual support, knowledge sharing, and celebrating success together, creating a workplace where belonging matters.

Key responsibilities

• Support the hotel management in daily operations by handling correspondence, coordinating appointments, processing travel expense reports, and preparing presentations and documents.
• Work closely with the Cluster Marketing Manager to help plan and execute internal marketing activities.
• Assist in creating and maintaining marketing materials, social media content, and website updates to improve the hotel’s visibility.
• Organize administrative workflows, keep track of multiple projects, and ensure a well-structured office environment in the management area.

Candidate profile

• Previous experience in hospitality, administrative support, or marketing is preferred, but career changers are also welcome.
• Some initial exposure to marketing and an interest in social media are desirable.
• Confident use of Canva or similar visual design and image editing tools is expected.
• You should work in a structured and self-directed way while staying organized in a varied day-to-day environment.
• The role is open to full-time candidates as well as part-time applicants; part-time employment is possible from 20 hours per week.
• Strong written and spoken German and English skills are required.

Benefits

• Discounted employee rates at the company’s hotels.
• Access to corporate benefits.
• A broad range of training and development opportunities, including an e-learning platform.
• Provision and laundering of the uniform.
• Support association and social day initiatives.
• Germany ticket.
• Health promotion programs.
• Holiday pay.
• Capital-forming benefits.
• Compensation for overtime through a personal working time account.
• Staff meals in the Alster Café.
• Regular employee events.
• Free use of the hotel gym from 10:00 a.m. onward.

Additional information

This position is offered on an open-ended basis. Applications are accepted only through the online application form; applications sent by email or via other channels cannot be considered. The employer welcomes applications from all qualified candidates regardless of race, religion, gender, gender identity, sexual orientation, national origin, age, or disability. The contact person for this position is Jana Müller, Recruiting & Employer Branding Coordinator.