Executive Assistant to Chief Human Resources & Corporate Affairs Officer

Role overview

Macy’s is seeking a highly organized Executive Assistant to support the Chief Human Resources & Corporate Affairs Officer (CHRO). This position requires a polished professional who can manage a demanding executive schedule, handle sensitive information with complete discretion, and keep daily operations running smoothly in a fast-moving environment.

The role combines executive-level administrative support, project coordination, communication management, and operational follow-through. It also involves working closely with internal teams and external stakeholders, preparing high-quality materials, and helping ensure priorities, deadlines, and commitments stay on track.

Key responsibilities

• Deliver executive-level administrative and operational support to the CHRO, with strong attention to timeliness, accuracy, and follow-through.
• Run a complex calendar by arranging meetings, handling scheduling conflicts, prioritizing requests, and anticipating upcoming needs.
• Coordinate travel, conferences, events, and related logistics, including expense reports, invoice handling, and other admin tasks.
• Draft, refine, and circulate executive correspondence, presentations, reports, board materials, and business documents.
• Support the HR Leadership Team by organizing meetings, setting agendas, tracking actions, and following through on deliverables.
• Act as a trusted point of contact and filter between the CHRO and internal/external stakeholders, treating confidential matters appropriately.
• Review incoming issues, requests, and correspondence, then determine the right response, escalation, or referral.
• Keep the CHRO updated on deadlines, priorities, commitments, and upcoming discussions or presentations.
• Assist with data review, reporting, project coordination, and tracking business commitments and outcomes.
• Create and maintain organized systems, records, and processes that improve access to information and operational efficiency.
• Use independent judgment to balance priorities, streamline workflows, and suggest better administrative processes.
• Maintain dependable attendance, punctuality, and a consistent standard of high-quality support.
• Promote a respectful and inclusive workplace that builds strong connections across colleagues, customers, and communities.
• Perform additional related duties as assigned.

Required qualifications

• Bachelor’s degree or equivalent related work experience.
• At least 5 years of related experience.
• Proven ability to support senior leaders with professionalism, judgment, discretion, and credibility.
• Strong calendar management and prioritization skills in a high-pressure, fast-paced setting.
• Excellent organization and detail orientation, with the ability to manage multiple priorities and deadlines.
• Demonstrated ability to protect sensitive and confidential information.
• Strong written and verbal communication skills for executive correspondence and presentations.
• Experience coordinating projects, tracking actions, and driving completion of deliverables.
• Strong problem-solving and critical-thinking abilities.
• Advanced proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and database tools.
• Ability to adapt quickly to changing priorities and remain effective under pressure.
• Ownership mindset with consistent accountability and follow-through.
• Ability to perform essential office-based job functions, including communication, collaboration, reading electronic/written information, and moving within the work environment as needed.
• Willingness to work a flexible schedule based on department and company needs.

Benefits and compensation

The posted annual pay range for this role is $101,280 to $168,720, depending on the job, location, and schedule. This role may also qualify for performance-based incentives or bonuses.

Macy’s offers a competitive benefits package that can include medical, vision, dental, life, and disability insurance options, 401(k) matching, paid time off, paid holidays, career development support, leadership learning, tuition reimbursement, merchandise discounts, employee assistance resources, and volunteer opportunities. Eligibility for some benefits may depend on location, job level, classification, and length of employment.

Additional information

This is a full-time, onsite position in New York City. The job is described as part of Macy’s broader mission and culture, which emphasizes inclusion, respect, collaboration, and community impact. Macy’s also notes that job duties may change over time and that additional responsibilities may be assigned as needed.