Estate Executive - Repair Management Section

Role Overview

As an Estate Executive within the Repair Management Section, your primary responsibility will be to effectively manage residents' maintenance concerns related to building defects and oversee repair processes.

Core Responsibilities

• Handle maintenance issues raised by residents, such as ceiling leaks, spalling concrete, and structural defects.
• Perform on-site inspections to verify that contractors comply with contract requirements and safety protocols.
• Compile and submit regular reports detailing maintenance cases and the progress of repair works.
• Organize repair initiatives and provide timely updates to residents regarding developments.

Required Qualifications and Skills

• Possess technical expertise in areas such as building renovation, maintenance, or construction.
• Have experience in customer service or roles involving direct interaction with the public.
• Understand workplace safety regulations and best practices.
• Exhibit strong communication and interpersonal abilities.
• Demonstrate a service-driven attitude with a genuine commitment to resident satisfaction.
• Be capable of working independently with confidence and decisiveness.
• Show eagerness to learn new skills and adapt to evolving methods.
• Be physically fit to conduct site visits and manage equipment as required.
• Display flexibility to work beyond normal hours when necessary.

Additional Information

Successful applicants will be engaged on a contract basis for an initial period of one year, with the possibility of extension for an additional year.