Enterprise Specialist - International Sales

Job Overview

The role of International Enterprise Specialist involves boosting international business sales by acquiring and managing enterprise clients with specialized logistics needs. The position demands a strategic approach to grow market presence and customer base.

Key Responsibilities

• Identify and target enterprise clients who require international logistics services.
• Convert qualified leads into new customers across businesses of varying sizes.
• Assess competitors to strategize and increase the company’s market share.
• Deliver clear presentations demonstrating how product solutions fulfill complex international client requirements.
• Lead onboarding and ongoing nurturing of newly acquired clients to support sustained success.
• Focus on account retention and expansion to stimulate growth and prevent customer attrition.
• Manage revenue goals by monitoring key account metrics and addressing issues proactively.
• Oversee the full account lifecycle through direct sales visits and personal client interactions.
• Establish strong relationships with key stakeholders in legal, finance, and procurement sectors.
• Serve as a liaison to communicate customer feedback to internal teams including Product, Operations, and Sales.
• Collaborate cross-functionally to promptly resolve customer issues and inquiries.
• Prepare and deliver detailed weekly and monthly sales performance and forecast reports.
• Organize and conduct business review meetings to maintain engagement and improve customer satisfaction scores.

Required Qualifications and Skills

• 4 to 8 years of experience in international business operations within the courier or B2B logistics industry.
• Excellent written and verbal communication abilities suited for engaging all organizational levels.
• Strong analytical and strategic thinking to anticipate business needs and manage profit and loss effectively.
• Self-driven, able to handle pressure and meet rigorous deadlines.
• Proven conflict resolution and problem-solving capabilities.
• Outstanding time management and organizational skills.
• Technologically adept with proficiency in Microsoft Office and CRM software for tracking and reporting accounts.

Additional Information

• Employment Type: Full-Time
• Job Location: Panchkula/Ludhiana
• Job requires travel for client meetings and business development activities.