Enterprise Account Manager

Company Overview

Nexthink is a global leader in software for digital employee experience management. Its platform gives IT leaders deep visibility so they can identify, diagnose, and resolve problems affecting employees across applications, networks, and devices before those issues become noticeable. By shifting IT from reactive troubleshooting to proactive optimization, Nexthink helps more than 1,200 customers improve digital experiences for over 15 million employees. The company is jointly based in Lausanne, Switzerland and Boston, Massachusetts, and has 9 offices around the world.

Role Overview

The Enterprise Account Manager will focus on building new business revenue through structured account planning, territory planning, partner collaboration, business development methods, and field sales activity.

Key Responsibilities

• Deliver quarterly and annual sales targets across the assigned territory.
• Create a territory sales approach, including a target account list and regional sales plan.
• Build and execute a regional strategy that uses Nexthink partners effectively while helping close deals from Switzerland.
• Work with the marketing team on campaigns and plans that increase pipeline and revenue.
• Use a consultative selling style to understand customer pain points and future goals and position the Nexthink solution accordingly.
• Qualify prospects, identify fresh sales opportunities, and support sustained revenue growth.
• Manage the sales cycle from initial opportunity through closure.
• Maintain active account management to support customer satisfaction and retention.

Required Qualifications

• Strong focus on winning new business.
• Prior sales experience in software or solution-selling environments.
• Proven history of meeting or exceeding sales targets.
• Bachelor’s degree or an equivalent qualification.
• Fluency in English.
• Readiness to travel when needed.

Additional Information

Nexthink describes itself as a pioneer in the digital employee experience (DEX) category, helping organizations gain full digital visibility across the enterprise. Its solutions combine real-time analytics, automation, and employee feedback across endpoints so IT teams can address complex technical problems, improve workplace productivity, and support more satisfied employees in the digital workplace.

The company has more than 1,000 employees across 5 continents and promotes a collaborative operating model under the banner of “One Team.” Nexthink also emphasizes diversity, inclusion, and equity, with a workforce representing more than 75 nationalities and many different cultural and language backgrounds.