Enterprise Account Executive, Malaysia

About Elastic

Elastic, known as the Search AI Company, empowers businesses and individuals to discover answers in real time by leveraging all their data at scale. Its AI-powered Search platform, trusted by over half of the Fortune 500, blends precise search capabilities with artificial intelligence to accelerate impactful outcomes. Elastic offers a cloud-based suite of solutions encompassing search, security, and observability, ensuring data is both accessible and safeguarded effectively.

Role Overview

We are seeking an energetic Enterprise Account Executive responsible for driving new revenues and expanding business with strategic Enterprise clients in Malaysia. This position involves territory ownership, pipeline building, narrating the Elastic Search AI value proposition, and concluding complex contracts within a consumption-driven pricing model. The role requires adeptness in sales delivery, technical knowledge, and collaborative teamwork, playing a vital part in our Enterprise growth strategy.

Key Responsibilities

• Advance the use of Elastic’s AI-enhanced search, Observability, and Security solutions within new and existing Enterprise accounts.
• Serve as a trusted consultant helping customers transform data analytics into actionable business insights.
• Demonstrate fluency in cloud economics, consumption-based pricing, and modern data infrastructure to position Elastic as the premier Search AI platform.
• Address complex customer data challenges beyond straightforward transactions.
• Advocate for Elastic’s advanced commercial offerings while promoting open-source benefits.
• Discover and present novel use cases illustrating improved efficiency and intelligent workflows enabled by Elastic’s technologies.
• Formulate detailed business strategies leveraging partnerships with community members, customers, and allies to drive substantial regional growth.
• Identify new business opportunities proactively and expertly manage intricate sales processes.
• Conduct in-depth qualification to assess pain points, financial impacts, budgets, and decision-making criteria, utilizing frameworks such as MEDDPICC to focus on high-potential deals.
• Collaborate closely with Solutions Architects, Customer Success teams, Marketing, and Revenue Operations to expedite sales cycles and ensure superior customer satisfaction.

Candidate Profile

• Possess a unique combination of technical curiosity and tenacity for value-driven sales.
• Demonstrated excellence in SaaS subscription sales within Enterprise contexts, consistently meeting or surpassing targets.
• Skilled at crafting compelling narratives that connect Elastic’s technical strengths in Search, Observability, and Security to quantifiable business gains such as revenue increase or risk reduction.
• Experienced in leading complex contract negotiations and closing high-value deals.
• Comfortable discussing technical subjects including security, observability, both vector and traditional search, and cloud cost efficiency.
• Effective at building relationships with both technical teams and executive stakeholders.
• Capable of accurate and consistent sales forecasting, cooperative deal planning, and maintaining up-to-date CRM records.
• Adept at fostering alignment across diverse teams to accelerate deal closure.
• Embraces advanced technologies, including AI, to enhance performance and deal structuring.
• Enthusiastic about open-source models and their community impact.
• Fluency in English and Bahasa is essential given the focus market.

Additional Advantages

• Previous experience in open-source or developer-focused infrastructure companies.
• Familiarity with observability tools (logs, metrics, traces) or security analytics platforms such as SIEM/XDR.

Diversity and Inclusion Commitment

Elastic champions diversity as a cornerstone of its culture, welcoming individuals at all career stages and backgrounds. We strive for equitable benefits globally and prioritize well-being with flexible schedules, comprehensive health coverage, generous vacation, parental leave, and community engagement support like matched donations and volunteer hours.

Equal Opportunity

We provide equal employment opportunities without discrimination based on race, ethnicity, gender, sexual orientation, disability, age, or any other legally protected status. Accessibility accommodations are available upon request during the recruitment process.

Legal and Compliance

Employment eligibility is subject to export control regulations concerning sanctioned countries. National origin does not influence employment eligibility. Please be aware of relevant federal employment law rights and access our privacy policy for details.