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English Voice Telesales Officer

Bankbazaar

Ambattur, India · Full Time

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Experience
Up to 2 yrs
Salary
INR 225,000 – INR 275,000 / year
Openings
1
Posted
2 hours ago
Work mode
In office
Education
Any graduate
Eligibility
Open to applicants holding any diploma, graduate, or postgraduate degree, including those with academic backlogs.
Resume
Required to apply

Job description

About the Role

We are seeking enthusiastic Telesales Officers to join our team at an Ambattur Industrial Estate location in Chennai, specializing in English voice processes. This role involves actively promoting and selling credit cards and loan products through outbound calls. Candidates with 0 to 2 years of experience and diverse educational backgrounds are encouraged to apply, including graduates, diploma holders, and postgraduates, with or without backlogs.

Key Responsibilities

  • Conduct 200 to 300 outbound calls daily to prospective customers to market and sell financial products.
  • Explain clearly the features, benefits, and eligibility criteria of credit card and loan offerings.
  • Identify and comprehend customer needs through effective communication.
  • Use English fluently during calls, with additional regional language skills preferred.
  • Consistently achieve and surpass daily sales targets.
  • Ensure accurate completion of customer application forms and conduct KYC verifications.
  • Maintain professional and neutral tone throughout customer interactions.

Required Skills and Qualifications

  • Excellent verbal communication skills in English.
  • Proficiency in additional regional languages is advantageous.
  • Strong sales aptitude and persuasive communication abilities.
  • Capability to handle high volume calls professionally and respond to customer queries.
  • Multilingual communication abilities are a plus.

Compensation and Benefits

  • Starting salary of 18,000 INR per month (comprising 15,000 fixed, 1,500 DBT, and 1,500 special incentives).
  • After 3 months, salary increases to 19,500 INR per month (16,500 fixed, 1,500 DBT, 1,500 DBT, 3,000 special incentives) along with performance-based incentives.
  • After 9 months, compensation rises to 275,000 INR per annum plus incentives, medical insurance, promotional opportunities, and gratuity benefits.

Shift Timings and Work Schedule

  • Initially, shifts run from 10:00 AM to 7:00 PM including breaks.
  • Upon promotion, shifts extend from 10:00 AM to 8:00 PM including breaks.
  • Initially work 6 days per week with one rotating weekly off.
  • After promotion, work 5 days per week with two rotating weekly offs.

Additional Information

  • This position requires immediate joining.
  • Contact Person: Kaviya, HR (Phone: 8925881714).

About BankBazaar.com

BankBazaar.com is India's premier neutral platform offering customized and instant rate quotes for loans, credit cards, and other personal finance products. Supported by major global investors like Amazon, Sequoia Capital, and Fidelity Growth Partners, the company is dedicated to innovating how Indians access financial services. With over 15 years of experience, it provides a secure and user-friendly paperless platform with the widest array of financial products available.

Work styles they’re looking for

Communication Time Management Target Achievement Customer Communication Professionalism

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