Telesales Officer - English Voice Process
Chennai Corporation, Tamil Nadu, India · Full Time
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- Experience
- Up to 2 yrs
- Salary
- INR 225,000 – INR 275,000 / year
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Any diploma, any graduate, or any postgraduate candidate can apply. Applicants with backlogs are also eligible, and immediate joiners are preferred.
- Resume
- Required to apply
Where you'll work
Job description
Role Overview
BankBazaar is hiring a Telesales Officer for its Ambattur Industrial Estate location in Chennai, Tamil Nadu. This is an English voice process role focused on outbound calling, sales conversations, and assisting customers with credit card and loan products. The role is open to candidates with 0 to 2 years of experience and is suitable for candidates with a diploma, graduation, or postgraduation background, including applicants with backlogs.
About the Company
BankBazaar.com is India’s first neutral online marketplace for instant customized rate quotes on loans, credit cards, and other personal finance products. Supported by global investors such as Amazon, Sequoia Capital, and Fidelity Growth Partners, the company has spent more than 15 years building a secure, convenient, and paperless platform that helps people compare a wide range of financial products.
Key Responsibilities
- Place outbound calls to customers and present credit card and loan offerings.
- Explain product features, benefits, and eligibility conditions in a clear and simple way.
- Manage around 200 to 300 calls each day while identifying customer requirements.
- Communicate in English and, where possible, use additional regional languages to support conversations.
- Consistently work toward and achieve daily sales goals.
- Complete customer application details accurately and support KYC verification steps.
- Maintain a courteous, professional, and unbiased tone throughout all customer interactions.
Requirements
- Strong spoken English communication skills.
- Preference for candidates who can speak one or more regional languages.
- Good persuasion and selling abilities.
- Comfort with handling a high number of calls and customer questions.
- Ability to work in a target-oriented sales environment.
- Any diploma, any graduate, or any postgraduate qualification is acceptable.
- Candidates with backlogs are also eligible.
- Applicants should be ready to join immediately.
Compensation and Benefits
- Starting take-home salary is 18,000 per month, made up of 15,000 fixed pay, 1,500 DBT, and 1,500 attendance bonus, plus incentives and overtime allowances.
- After 3 months, based on performance, salary increases to 19,500 per month, including 16,500 fixed pay, 1,500 DBT, and 1,500 attendance bonus.
- After 9 months, based on performance, compensation may rise to 2.75 LPA with incentives, medical insurance, and promotion.
Shift Timings
- Initial shift: 10:00 AM to 7:00 PM, including breaks.
- After promotion: 10:00 AM to 8:00 PM, including breaks.
Working Days
- Initial schedule: 6 working days per week with 1 rotational weekly off.
- After promotion: 5 working days per week with 2 rotational weekly offs.
Why This Role May Suit You
- Opportunity for growth through performance-based progression.
- Attractive incentive structure.
- Exposure to a leading fintech platform in India.
- Fast-paced environment with clear sales targets.
Additional Information
Location: Ambattur Industrial Estate, Chennai, Tamil Nadu, India. Language preference: English. Contact person: Aabidha HR, 9043953674. The employer is looking for immediate joiners.