- Experience
- 1+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- Work from home
- Eligibility
- Candidates with at least 1 year of remote/online sales and customer support experience and 1 year of customer service experience via phone, email, or chat can apply. E-commerce experience, familiarity with Shopify or CRM tools, and the ability to work in a remote, fast-paced setting are preferred.
- Resume
- Required to apply
Job description
Role Overview
TalentPop is hiring a motivated E-Commerce Sales Outreach Specialist to support growth in a remote setting. This position is ideal for someone who enjoys building customer relationships, spotting sales opportunities, and turning conversations into completed purchases. The role focuses on helping customers, increasing revenue, and contributing to a fast-moving online business environment.
Important Application Instructions
Applications must be completed exactly as instructed for review to be considered. When choosing the role in the application, select Brand Concierge. In the application code field, enter SOS. Applications that do not use the correct role selection and code will not be reviewed.
What the Role Involves
In this position, you will help re-engage shoppers, recover abandoned carts, and guide customers through their buying journey. You will communicate with prospects and buyers through email, SMS, and live chat, offer relevant product suggestions, and work to create a smooth and helpful shopping experience.
Key Duties
- Reach out to prospective buyers to bring back abandoned carts and support closing sales.
- Recommend products and help customers choose the most suitable option.
- Engage shoppers through email, SMS, and live chat in a proactive way.
- Resolve customer issues quickly and provide strong service throughout the interaction.
- Work with internal teams to improve outreach methods and meet sales targets.
Desired Experience and Profile
The employer is looking for someone with at least 1 year of remote or online sales and customer support experience. A minimum of 1 year of customer service experience through phone, email, or chat is also required, with e-commerce background being a strong advantage. The ideal candidate communicates persuasively, is comfortable influencing decisions, and can stay productive in a high-energy remote setup.
Technical Setup Needed
- Personal PC or laptop with an i5 processor or better.
- Reliable internet with at least 25 Mbps upload and download speed.
- A quiet and professional space suitable for calls.
Why Join TalentPop
- Ongoing coaching, training, and clear growth paths.
- Rewards and recognition for strong performance.
- Annual salary increases for employees.
- Frequent opportunities for advancement into leadership.
- Remote work flexibility from any location.
- Paid time off, health stipends, and regional health benefits.
Work Style
This is a remote full-time role designed for someone who is self-driven, target-focused, and comfortable thriving in a fast-paced sales environment.