E-commerce Marketplace Specialist

Job Overview

As an E-commerce Marketplace Specialist at Novemcare Health and Hygiene in Kolkata, you will oversee daily operations across multiple online marketplaces and brand-owned platforms. Your key functions include managing product catalogs, optimizing listings, handling advertising campaigns, analyzing sales, executing marketplace promotions, and enhancing overall account health. Collaboration with internal teams is essential to keep products accurately listed, well-presented, and positioned to boost visibility, customer engagement, and revenue.

Key Responsibilities

• Supervise seller accounts on platforms like Amazon, Flipkart, Myntra, Ajio, Nykaa, Blinkit, Zepto, Instamart, and other quick commerce services.
• Ensure seamless daily marketplace operations while maintaining adherence to platform policies and compliance standards.
• Coordinate with marketplace support teams when necessary to resolve issues.
• Create, upload, and manage detailed product listings including titles, descriptions, specifications, pricing, inventory, and images.
• Handle bulk catalog uploads and updates efficiently.
• Optimize product listings in line with best practices, including enhanced content creation when applicable.
• Manage and optimize brand stores and storefronts to improve product categorization and customer experience.
• Plan, run, and refine PPC advertising campaigns such as Sponsored Products and Sponsored Brands to elevate organic rankings.
• Develop promotional offers, including coupons, deals, and seasonal campaigns to boost sales.
• Monitor daily sales performance, analyze traffic and conversion metrics, and prepare weekly/monthly reports to identify trends and growth opportunities.
• Assess competitor pricing and promotional strategies to maintain competitive positioning.
• Oversee inventory tracking and order management to prevent stock shortages or overselling.
• Manage product listings and promotional activities on quick commerce platforms ensuring accuracy and timely updates.
• Support digital marketing initiatives, including product launches and festive campaigns, contributing ideas for enhanced brand visibility.
• Conduct market research to stay informed about evolving marketplace trends, competitor tactics, and policy changes.

Qualifications and Skills

• Bachelor's degree in any field.
• Strong grasp of e-commerce marketplaces.
• Effective written and verbal communication capabilities.
• Good analytical thinking and problem-solving skills.
• Exceptional attention to detail coupled with organizational efficiency.
• Ability to multitask and meet deadlines.
• Basic proficiency in Microsoft Excel.
• Capability to work both independently and collaboratively.
• Positive mindset with eagerness to learn new marketplace tools and technologies.

Desirable Skills

• Experience with Adobe Photoshop and image editing.
• Familiarity with Amazon Seller Central, Flipkart Seller Hub, Myntra Partner Portal, Nykaa Seller Portal, and Ajio Seller Portal.
• Knowledge of PPC advertising and SEO specifically for marketplace listings.
• Skills in product photography and catalog creation.
• Advanced proficiency in MS Excel and Google Sheets.
• Use of AI-based tools for content creation and productivity enhancement.