District Manager - Batesville

Position Overview

The District Manager will direct and supervise multiple Littlefield Express convenience store locations within the appointed district. This pivotal role requires ensuring stores operate efficiently, meet profitability goals, and maintain exceptional customer service standards. The manager will support store leadership teams, manage staffing and budgeting, and ensure policies and legal requirements are strictly followed.

Key Responsibilities

• Manage daily operations of several store locations, enforcing compliance with corporate standards and policies.
• Evaluate store performance to promote operational excellence, customer satisfaction, and profit maximization.
• Maintain proper stocking, cleanliness, and merchandising consistent with company standards.
• Recruit, train, and develop store managers and associates to build a skilled workforce.
• Provide guidance and problem-solving support to store managers on operational challenges.
• Oversee scheduling, employee allocation, and payroll control to optimize workforce efficiency and costs.
• Analyze sales data and financial reports to implement strategies that maximize revenue and margins.
• Lead local marketing and promotional efforts to enhance customer traffic and engagement.
• Ensure stores provide superior customer service, monitor store presentation, and resolve customer issues promptly.
• Supervise inventory management including stock levels, product rotation, and conduct audits to control shrinkage.
• Ensure all stores obey company policies, local regulations, health/safety standards, and legal mandates including labor and liquor laws.
• Contribute to store budgeting processes and monitor financial performance against targets.
• Promote cost control initiatives targeting labor, inventory, and overhead expenses.
• Report regularly to Operations Manager on performance metrics, customer feedback, and operational issues.
• Maintain effective communication between corporate management and stores to align objectives.
• Engage with marketing teams to execute local promotions and community events to strengthen brand presence.
• Participate in community sponsorships and activities to build customer loyalty and visibility.
• Fulfill other responsibilities as assigned by senior management.

Work Environment and Physical Requirements

• Operate within a high-paced retail setting with necessary travel to store locations.
• Work flexible schedules including evenings and weekends based on operational demands.
• Physical ability to lift up to 50 lbs and stand or walk extensively during visits and inspections.
• Reports to Operations Manager, Director of Marketing, and Director of Food Service.
• Direct reports include Store Managers and Retail Employees.