Dispatch Coordinator

Company Overview

With over 25 years of expertise, Fónua specializes in providing supply chain solutions tailored for the mobile phone and technology industries. They have pioneered a Device Ownership & Supply Chain Optimisation Model and maintain direct procurement partnerships with leading mobile device hardware OEMs.

Mission, Vision, and Values

The company aims to continuously enhance partner distribution through innovative product and service delivery, meeting vendor and customer demands with efficient supply chains, vast product knowledge, and dedicated professionals. Their vision is to create meaningful value and impact, upheld by values such as creativity, passion, leadership, teamwork, respect, and excellence.

Role Overview

Fónua is hiring a highly organized and proactive Dispatch Coordinator responsible for facilitating efficient movement of goods and ensuring timely customer deliveries. The role involves supporting dispatch activities, coordinating with transport providers, maintaining records, and assisting warehouse and logistics operations in a fast-paced setting.

Key Responsibilities

• Assist the dispatch supervisor in managing daily dispatch and logistics to guarantee on-time deliveries.
• Provide backup for supervisor duties during late shifts or absences to maintain operational continuity.
• Monitor bulk order processing and ensure timely dispatch of deliveries.
• Enforce warehouse housekeeping standards and comply with health and safety protocols.
• Oversee proper processing of export orders and track shipment statuses, supplying updates as needed.
• Maintain sufficient stock levels of packaging materials like corrugate and shrink wrap; proactively inform management of replenishment needs.
• Deliver staff training when necessary.

Qualifications and Competencies

• Exceptional organizational and planning capabilities.
• Keen attention to detail and accuracy in work.
• Ability to perform under pressure and meet tight deadlines.
• Collaborative team player with a positive and professional demeanor.
• Proactive in addressing and solving operational issues.
• Flexible and adaptable to a dynamic work environment.

Additional Information

• Benefits include Pension Scheme, Bike to Work Scheme, Gym and Wellbeing Contributions, Employee Purchase Discounts, Phone Repair Discounts, Educational Assistance, Company Events, and Free Parking.