- Experience
- 8+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- In office
- Eligibility
- Applicants must have authorization to work in the United States without the need for visa sponsorship. Candidates must reside in specified US states where hiring is authorized: AL, AR, AZ, CA, CO, CT, FL, GA, HI, IA, IL, IN, KY, MA, MD, MI, NJ, NC, NY, OH, PA, RI, SC, TX, VA, WA, WI.
- Resume
- Required to apply
Job description
About Packback
Packback is dedicated to helping students become confidently curious and discover their personal voice. For over ten years, we have crafted purposeful environments that encourage student autonomy and curiosity in learning, leveraging AI technology to accelerate feedback and promote iterative improvement before submission. As a pedagogy partner, we utilize technology as a tool to compress feedback cycles, enhance writing and critical thinking, and foster trust-based, student-centered educational settings.
Role Overview
We are seeking a Director of Enterprise Sales to lead a team focused on expanding Packback’s reach within higher education institutions. This role requires strategic leadership combined with direct coaching assistance to empower Account Executives in managing institutional partnerships and driving faculty adoption. Collaboration across Revenue, Marketing, Customer Success, and Product teams will be key to advancing sales strategies, execution quality, and ultimately amplifying our impact on campuses nationwide. Reporting to the Chief Revenue Officer, this position offers the chance to influence organizational growth and shape transformation in higher education learning.
Key Responsibilities
- Guide, mentor, and develop Account Executives concentrating on acquiring new higher education clients.
- Define explicit objectives, set performance standards, and create development plans that propel both individual and team success.
- Support sales staff through complex deals, offering coaching from initial discovery to final closing.
- Manage accurate sales forecasting and pipeline health via routine deal and opportunity assessments.
- Continuously refine sales processes, playbooks, and best practices as the team expands.
- Work closely with Marketing, Customer Success, Product, and Revenue Operations to enhance the customer journey and accelerate revenue growth.
- Establish and maintain strong partnerships with university administration, faculty, and key stakeholders to better grasp customer demands and industry trends.
- Utilize data and metrics to identify improvement opportunities, eliminate barriers, and boost team performance.
- Recruit, onboard, and nurture top-tier sales talent amid organizational growth.
- Exemplify leadership qualities fostering collaboration, accountability, and a customer-centric culture within the sales team.
Required Qualifications
- Minimum of 8 years’ experience in B2B SaaS or EdTech sales, including leadership of revenue-generating sales teams.
- Proven success in selling complex products or solutions in the higher education sector or similarly sophisticated environments.
- Hands-on experience managing enterprise sales cycles, with aptitude in handling multiple sales processes simultaneously.
- Strong coaching abilities demonstrated by improving individual and team outcomes.
- Proficiency in sales forecasting, pipeline tracking, and metrics-driven performance management.
- Advanced negotiation skills, including expertise navigating Master Service Agreements (MSAs), data privacy addenda, and multi-year pricing agreements.
- Exceptional communication and relationship-building aptitude capable of engaging executive customers and internal partners alike.
- Familiarity with contemporary sales platforms such as Salesforce, HubSpot, Gong, or Salesloft.
- Knowledge of consultative sales frameworks like Challenger or MEDDIC is advantageous.
- A sincere passion for education and commitment to enhancing institutional student outcomes.
- Willingness and ability to travel up to 25% for executive meetings and industry-related events.
Additional Details
Legal Authorization: Candidates must be legally authorized to work for any employer in the United States without requiring visa sponsorship, as sponsorship is not provided for this position.
Hiring Locations: Hiring is currently restricted to candidates residing in the following states: Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maryland, Michigan, New Jersey, North Carolina, New York, Ohio, Pennsylvania, Rhode Island, South Carolina, Texas, Virginia, Washington, Wisconsin.