Director of Partnership Management

Role Overview

Corestream is seeking a Director of Partnership Management responsible for leading the day-to-day administration and growth of the company’s evolving partner ecosystem. This senior role involves managing strategic partner relationships, driving partnership initiatives, and ensuring target outcomes are consistently met across all collaboration activities.

Key Responsibilities

• Act as the primary contact and owner for several key strategic partner relationships on a daily basis.
• Oversee ongoing partner projects, guaranteeing timely progress and achievement of objectives.
• Create and maintain detailed work plans, schedules, and deliverables tailored to each partner.
• Encourage partner client adoption of products or services.
• Collaborate cross-departmentally with Product, Technology, Operations, Sales, and Marketing to execute partner-focused initiatives.
• Translate partner requirements and internal feedback into actionable plans and define subsequent steps.
• Identify potential risks, gaps, or delays and lead efforts to resolve them promptly.
• Maintain clear, transparent, and consistent communication with partners and internal stakeholders.
• Facilitate regular partner meetings including check-ins, business reviews, and performance evaluations.
• Monitor and report on partnership performance metrics, goals, and results.
• Continuously refine partnership processes, workflows, and management approaches to improve efficiency and outcomes.

Desired Traits and Capabilities

• A strong ownership mindset demonstrating accountability for results and delivery.
• An execution-driven approach prioritizing tangible outcomes rather than mere activity.
• Exceptional organizational skills able to juggle multiple partners and projects concurrently.
• Proactive communication style that aligns and informs all involved stakeholders and preserves multi-level executive relationships.
• Effective problem-solving skills focused on solutions and issue resolution.
• Sound judgment to discern priorities and concentrate efforts on critical areas.
• Dependable follow-through ensuring all tasks are fully completed and no detail is overlooked.

Experience and Education

• More than seven years of professional experience in partnerships, account, or program management roles.
• Demonstrated success managing multiple external relationships and achieving measurable results.
• Proven ability to drive collaborative execution across functions in dynamic, fast-paced environments.
• Strong project management and organizational capabilities.
• Background in HR technology, employee benefits, or SaaS industries preferred.
• Bachelor's degree is a requirement for the position.