Director of Customer Growth

About HoneyQuote

HoneyQuote is a digital insurance agency powered by a proprietary search engine designed to streamline the process of comparing and purchasing insurance products. The company specializes in homeowners, condo, and flood insurance by partnering with leading insurance providers. Its mission centers on modernizing the insurance shopping experience by enhancing transparency, increasing consumer choice, and simplifying convenience, initially operating within Florida with ambitions for further expansion.

Role Overview

The Director of Customer Growth is a full-time, remote position tasked with spearheading the acquisition, retention, and growth of HoneyQuote’s customer base. This role involves crafting and executing growth strategies across digital channels to optimize the entire customer journey—from initial lead generation to conversion and continuous engagement.

Key Responsibilities

• Analyze performance data to extract actionable insights and identify growth opportunities.
• Design and test growth experiments to refine marketing strategies and customer engagement.
• Collaborate closely with marketing, sales, and product teams to enhance funnel efficiency and customer experience.
• Develop and fine-tune unique value propositions to attract and retain customers.
• Explore and capitalize on new market avenues to expand the company’s reach.
• Establish scalable systems and processes to sustain revenue growth over time.
• Set ambitious growth targets, mentor team members, and oversee project management to meet objectives punctually.
• Report analytics and strategic insights to senior leadership to guide decision-making.

Candidate Qualifications

• Exceptional analytical abilities to interpret complex datasets, spot trends, and drive growth strategies.
• Proven track record in sales and business development to enhance customer acquisition and forge partnerships.
• Strong project management skills with experience leading cross-functional teams and delivering results on schedule.
• Background in marketing, with emphasis on growth or performance marketing techniques aimed at optimizing campaigns and journeys.
• Experience within digital or tech-enabled enterprises; familiarity with insurance or financial services is a significant plus.
• Effective communication and collaboration capabilities suited to a remote work environment.
• Demonstrated success in achieving growth goals within leadership or senior individual contributor roles.
• Bachelor’s degree in Business, Marketing, Economics, or a related discipline; advanced degrees are advantageous.