Director of Culture

About the Role

At Bath & Body Works, we prioritize wellbeing, believing everyone deserves to feel good. Joining us means you become part of Gingham Nation, where our people form the core of our efforts. We invest in your development so you can grow professionally and create special moments for our customers each day.

The Director of Culture plays a key role in shaping, reinforcing, and elevating our company culture aligned with our Consumer First Formula and Winning Teams strategy. This leadership position collaborates cross-functionally to design and implement programs, engagement initiatives, and experiences fostering a high-performing and associate-focused workplace across the Home Office, Distribution Centers, and Stores. Reporting to the Vice President of Community & Culture, the role combines strategy, execution, and trusted advisory responsibilities.

Key Responsibilities

• Act as a strategic partner and trusted expert on culture, inclusion, and belonging, advising HR leaders and executives on embedding inclusive practices into daily operations and people processes.
• Continuously monitor external trends, legal matters, and best practices to provide business-relevant guidance.
• Develop and implement an integrated culture and belonging strategy aligned with company priorities.
• Define enterprise-wide KPIs for Business Resource Group (BRG) programs to promote talent development, cultural expression, and community engagement.
• Identify success metrics reflecting behavioral change, associate experience, retention, and performance.
• Analyze organizational culture health data and proactively address risks and opportunities.
• Coordinate internal culture initiatives with external brand storytelling efforts.
• Create annual programming roadmaps linking BRG activities, heritage months, and cultural events to measurable associate outcomes.
• Lead content creation for internal communications, town halls, and company meetings.
• Oversee BRG governance structures to ensure broad associate engagement across all populations.
• Manage BRG-related giving and external partnerships aligned with corporate and philanthropic goals.
• Design and expand inclusive leadership development programs embedded in onboarding and ongoing learning.
• Provide leaders with practical resources to foster cultural intelligence and belonging in team sessions and performance management.
• Establish reporting processes to deliver insights to senior leadership and contribute to external disclosures.
• Lead, coach, and develop the culture team, manage priorities, accountability, and budget within departmental objectives.
• Champion an inclusive culture by supporting leaders and teams through cultural moments and inclusive behavior modeling.
• Advise communications and marketing teams on culturally sensitive, inclusive messaging internally and externally.
• Ensure purposeful and inclusive heritage and cultural events that engage all associate groups including frontline and corporate staff.
• Guide BRGs to inform business decisions and enhance associate engagement and retention.

Qualifications

• Minimum eight years of progressive experience leading culture, employee engagement, or HR initiatives; retail or consumer goods experience preferred.
• Proven success in designing and scaling culture programs within complex organizations serving diverse populations.
• Experience advising senior leaders with strong executive presence in topics of culture, belonging, and associate experience.
• Strategic experience with Business Resource Groups including governance and KPIs.
• Prior leadership of teams or people management.
• Deep expertise in inclusion, belonging, cultural competency, and organizational behavior frameworks.
• Able to navigate sensitive cultural and legal issues with balanced business insight.
• Skilled at developing long-term strategies linking cross-functional goals with measurable business results and assessments.
• Strong instincts for program design and comfortable operating amid ambiguity.
• Advanced communication abilities including executive presentations and storytelling.
• Bachelor's degree in Human Resources, Organizational Development, Business Administration, Psychology or related fields required; Master's degree preferred.

Core Competencies

• Lead with curiosity and humility
• Build high-performing teams for present and future
• Inspire with vision and purpose
• Observe, engage, and connect effectively
• Strive for operational excellence
• Drive business results

Benefits

• Comprehensive medical, dental, vision, and pharmacy coverage, including onsite wellness and pharmacy at Columbus home office
• 401(k) with company match and discounted associate stock purchase program
• No-cost mental health and wellbeing resources via Employee Assistance Program
• Paid time off, parental leave, family-building benefits, childcare discounts, and various insurance options
• Tuition reimbursement and scholarships for continuing education
• 40% merchandise discount plus gratis products

Diversity, Equity & Inclusion Statement

We are an equal opportunity employer committed to nondiscriminatory employment practices and providing accommodations for individuals with disabilities. Employment decisions are made without regard to legally protected characteristics. We consider qualified applicants with criminal histories where permitted by law.

Additional Information

The application period remains open until all vacancies are filled. This job description reflects typical duties but is not exhaustive.