Director of Credentialing and Enrollments

About the Organization

Headlight is a psychiatrist-founded behavioral health organization focused on reshaping access to mental healthcare. The company emphasizes clear communication about services, treatment options, and insurance coverage, and it uses data-driven improvements to strengthen care delivery. Its mission is to improve lives one session at a time.

The clinical team is given both autonomy and strong organizational support so the focus stays on better patient outcomes. The organization also aims to influence care standards at a system level, not just in individual appointments.

As a trusted behavioral health partner in the Western U.S., Headlight has built relationships that provide broad access, strong interoperability, and priority referrals. Its coordinated care model and feedback loops are designed to improve outcomes while lowering costs.

Care is delivered through a combination of personalized engagement and technology that supports, rather than replaces, human connection. The organization believes direct human relationships are essential at every stage of care.

Role Summary

The Director of Credentialing and Enrollments will own credentialing operations and ensure that clinicians are onboarded accurately, compliantly, and on time across all markets. This leader will oversee the full credentialing lifecycle, manage payer enrollment, maintain regulatory and payer compliance, and build scalable systems that can support fast growth. The role is remote/hybrid.

Our Pillars

• Make things easier
• Build authentic relationships
• Raise the bar

Responsibilities

• Manage the complete credentialing and recredentialing workflow for all W-2 clinicians across several states and payer networks.
• Direct, coach, and expand the credentialing team to handle higher onboarding demand and broader geographic reach.
• Create and maintain credentialing policies and procedures that align with NCQA, CMS, and state-specific rules.
• Handle payer enrollment activities, including delegated credentialing arrangements, and support any related audits.
• Work closely with recruiting, clinical operations, legal, and finance teams to keep onboarding efficient and compliant.
• Develop credentialing data systems, reports, and dashboards to improve tracking, visibility, and performance.
• Track changes in regulations and payer rules to maintain compliance and reduce risk proactively.
• Serve as the credentialing representative in internal cross-functional discussions and payer-facing meetings.

Requirements

• A bachelor’s degree is required; CPCS, CPMSM, or an equivalent credentialing certification is preferred.
• At least 7 years of experience in healthcare credentialing, including 3 or more years in a leadership capacity.
• Strong understanding of behavioral health credentialing and payer enrollment workflows.
• Hands-on experience with delegated credentialing relationships and audit management.
• Comfort using credentialing platforms such as Modio, MD-Staff, or similar tools.
• Proven ability to scale operations, improve systems, and design efficient compliant workflows.
• Strong communication, project coordination, and team leadership skills.
• Must be based in, or able to regularly commute to, Salt Lake City, Utah for a hybrid schedule.

Benefits

• W-2 position with competitive pay.
• Medical, dental, and vision coverage starting on the first day of the month after employment begins.
• Paid vacation, sick leave, and holiday time.
• Employee Assistance Program offering confidential counseling, resources, and support for personal or work-related challenges.
• 401(k) retirement plan with company contribution.
• Chance to work in a modern healthcare technology environment.
• Access to professional training and development opportunities.
• Collaborative and supportive workplace culture.
• Opportunity to make a direct impact on patient care and healthcare processes.

Additional Information

If you need an accommodation for your interview, email HR@headlight.health before scheduling.

Applicants who do not meet every qualification are still encouraged to apply. Headlight notes that women, communities of color, and other historically underrepresented groups often hesitate to apply unless they match every requirement, and the company welcomes candidates whose experience is close but not exact.

Headlight states that it is committed to diversity, equity, and inclusion, and aims to build a workplace that reflects that commitment. It also seeks a diverse clinician base to better serve a diverse client population, and it strives to maintain a welcoming workplace free from discrimination and harassment.

By applying, candidates agree to receive future email or text communications from Headlight about this application and related opportunities, with the option to opt out later by contacting the company directly.

The company notes that some third-party job boards may display total compensation including base pay and bonus; for the exact base salary range, candidates should check the company’s official posting or website.

Headlight may use AI tools during parts of the hiring process, such as application review, resume analysis, or response assessment. These tools support recruiters but do not replace human judgment, and final hiring decisions are made by people. Candidates who want more information about data processing may contact the company.

Location note: The posting describes the role as remote/hybrid and also specifies a hybrid schedule connected to Salt Lake City, Utah.